Property Appraisal Dispatch Technician, Claims

Temporary position for 6 months.

As a Property Appraisal Dispatch Technician, Claims, you provide administrative and operational support to the Claims team. You strive to maximize operational productivity and profitability by adapting procedures and equipment. You help to optimize internal productivity capacity property appraisal activities and operations, and you participate directly in achieving the department’s service quality objectives. You serve as a technical collaborator and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to:

• Receive and distribute home insurance appraisal files
• Assign mandates to appraisers based on their workload and expertise
• Contact clients to schedule appointments and optimize appraiser routes based on the location of the files
• Analyze the team’s operational capabilities and communicate issues or challenges, as applicable
• Use work tools such as Outlook and Excel for daily capacity management
• Work with specialized systems, including XactAnalysis, the register, and occasionally the INDM system
• Help practitioners follow your unit’s processes and use its business solutions, tools and systems.
• Help support the continuous improvement of your unit’s activities.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• General college diploma in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required for positions in Quebec
• Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Knowledge of the Microsoft Office suite
• Knowledge of the INDM system

Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2026-07-14