Student Intern International Patient Center

Site: The Brigham and Women's Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

MGB is hiring a Student Intern!

Working on the international team, the student will perform comprehensive duties in the International Patient Center that support the needs of the International patients across our MGB population, this patient population is critical to our mission.

This opportunity gives you insight into our department and a variety to increase your skills and experience in a healthcare role.

What You'll Do

1. Triage incoming inquiries in various mediums, while providing assistance to walk-ins and telephone inquiries.
2. Meet and greets patients and their families, providing individualized attention to patients’ needs.
3. Perform patient registration, ensuring accuracy of international demographics and financial data elements in the Hospital registration systems
4.  Assist with special projects, including research and collecting data and interviews regarding national and international health providers.
5. Assist with data analysis for metrics.
6. Send out routine communication emails in regards to visitors
7. All other duties as assigned    

 

JP101882 - Student Intern, High School Student

• Currently enrolled in High School
• Exceptional interpersonal skills in order to assist both internal and external partners and potential partners.
• Demonstrated ability to work independently and the ability to sustain ongoing relationships with colleagues and to work collaboratively as a member of a team.
• Ability to multi-task with strong attention to detail and adhering to deadlines.
• Exceptional verbal and written communication skills.
• Must be able to protect the privacy of individuals and the confidentiality of employee and applicant information.
• Must be proficient in Microsoft applications including Word, Excel Outlook, and PowerPoint.
• Ability to work well independently or with others. • Requires the ability to remain flexible in order to handle and prioritize work from various department staff.

JP205535 - Student Intern, College Student

• High School Diploma completed, required
• Currently enrolled in undergraduate program
• Ideal student is a rising sophomore or above in BA/ BS program, accredited College
• Exceptional interpersonal skills in order to assist both internal and external partners and potential partners.
• Demonstrated ability to work independently and the ability to sustain ongoing relationships with colleagues and to work collaboratively as a member of a team.
• Ability to multi-task with strong attention to detail and adhering to deadlines.
• Exceptional verbal and written communication skills.
• Must be able to protect the privacy of individuals and the confidentiality of employee and applicant information.
• Must be proficient in Microsoft applications including Word, Excel Outlook, and PowerPoint.
• Ability to work well independently or with others. • Requires the ability to remain flexible in order to handle and prioritize work from various department staff.

 

Working Model Required

• M-F 8am-5pm Eastern Business Hours; must be flexible based on business needs and flexibility for student intern and department
• Ideal schedule will be shared before day 1
• Minimum 12 hours per week required, prefer 30-40 hours per week i.e., 4-hrs/day x 3 days a week or 3hrs/day for 4 days

 

Onsite

 

75 Francis Street

 

0

 

Per Diem

 

Day (United States of America)

 

Pay Range

$17.71 - $24.28/Hourly

 

Grade

2

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework