- Salary
- $40k – $60k/yr
- Location
- Portland, Oregon, US
- Type
- Contract
- Source
- BetterTeam
Description
As Housekeeping Manager, you will oversee all housekeeping operations and lead a team dedicated to providing an exceptional guest experience.
- Lead and supervise the housekeeping team including room attendants, laundry staff, and public space attendants.
- Ensure guest rooms and public areas meet brand cleanliness and presentation standards.
- Conduct routine inspections of rooms and hotel spaces.
- Coordinate daily room assignments and cleaning schedules based on occupancy levels.
- Manage housekeeping supplies, linen inventory, and department budgets.
- Train and coach staff on cleaning procedures, safety practices, and guest service expectations.
- Respond to guest requests or concerns related to room cleanliness promptly and professionally.
- Work closely with the front desk and maintenance teams to ensure rooms are guest-ready.
- Maintain compliance with safety procedures and chemical handling guidelines.
- Previous housekeeping experience in a hotel environment.
- Prior supervisory or management experience preferred.
- Strong leadership and team development skills.
- Excellent organizational and time management abilities.
- Commitment to high cleanliness standards and guest satisfaction.
- Ability to work flexible schedules including weekends and holidays.
- Basic computer skills and familiarity with hotel systems preferred.
- Competitive pay.
- Health and wellness benefits (for eligible employees).
- Hotel travel discounts through the IHG employee room rate program.
- Opportunities for advancement.
- Supportive team environment.
Holiday Inn is part of IHG Hotels & Resorts, one of the world’s leading hospitality companies with thousands of hotels worldwide. We are committed to True Hospitality for Good and creating inclusive environments where our team members can thrive.