Director, GME Operations

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Room G7654, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500034 GME Ofc (Grad Medical Educ)

Work Shift:

UR - Day (United States of America)

Range:

UR URG 115

Compensation Range:

$97,400.00 - $146,000.00

Responsibilities:

The Director of Business Administration serves as the senior administrative leader for the University of Rochester Medical Center Graduate Medical Education (GME) enterprise. Reporting to the Senior Associate Dean for Graduate Medical Education/Designated Institutional Official (DIO), the Director provides executive leadership for the operational, financial, strategic, and administrative functions of the GME Office supporting approximately 105 residency and fellowship programs, approximately 1050 residents and fellows, and multiple affiliated teaching hospitals and participating sites. The Director leads through three manager-level direct reports (Accreditation & Compliance, Operations & Trainee Services, and Systems, Communications & Analytics) and is accountable for the performance, fiscal stewardship, workforce development, and continuous improvement of the GME administrative enterprise. Approximately 25% of effort is devoted to strategic planning, organizational development, innovation, and future-state design of GME operations.

Essential Functions:

• Strategic Leadership: Develops long-range administrative strategy; advises the DIO; evaluates emerging accreditation, workforce, technology, AI and regulatory trends; develops business cases for growth; represents GME on institutional initiatives
• Develops and implements strategic plans for the administrative functions of the division(s), ensuring alignment with the overall goals and mission. Leads the development and implementation of policies and procedures that enhance operational efficiency and compliance with institutional and regulatory requirements.  Serves as a key advisor to senior leadership on administrative matters, providing insights and recommendations for strategic decision-making. Represent the division(s) in high-level meetings and committees, advocating for administrative needs and contributing to University-wide initiatives. Builds and maintains strong relationships with internal and external stakeholders, including faculty, staff, and external partners. Ensures all administrative functions within the division(s) comply with University policies, healthcare regulations, and legal requirements.
• Develops and implements risk management
• Financial Leadership: Provides high-level oversight of financial management, including the development and management of complex budgets, financial forecasting, and reporting. Develops and implements robust financial controls, policies, and procedures to ensure fiscal responsibility, compliance with regulations, and optimal use of resources. Collaborates with senior leadership to advise on financial strategies, including cost-saving initiatives, revenue enhancement opportunities, and long-term financial planning. Oversees the preparation and presentation of detailed financial reports to senior management, the board of trustees, and other key stakeholders.
  Human Resources functions : Directs the staff administration strategy for the division(s).  In collaboration with the Human Resources Business Partner, ensures alignment with the University’s overall HR policies and strategic objectives. Develops and implements professional development programs to enhance the skills and capabilities of the administrative team. Oversees talent management processes, including recruitment, retention, performance management, and succession planning, to build and maintain a high-performing team. Leads the development and implementation of initiatives that support employee engagement within the division(s). Leads, mentors, and manages a team of professionals at various levels. Fosters a collaborative and high-performing work environment that encourages innovation, continuous improvement, and professional growth. Provides guidance and support to the team in managing their day-to-day responsibilities, ensuring they have the resources and training necessary to succeed.
• Accreditation and Partnerships: Ensures administrative readiness for Accreditation Council for Graduate Medical Education (ACGME), Centers for Medicare and Medicaid Services (CMS), and other regulatory requirements; oversees affiliate relationships, Prior Learning Assessments (PLAs), Graduate Medical Education Committee (GMEC) support, and institutional governance. 
• Participates in audits and makes recommendations.
• Innovation and analytics: Leads technology, analytics, dashboards, communications infrastructure, digital transformation, and continuous improvement initiatives. Oversees large-scale operational projects, including space planning, office relocations, and facilities management, ensuring projects are completed on time and within budget. Collaborates with other senior leaders to optimize the use of resources and space across the division(s), aligning space planning with strategic objectives.
• Other duties as assigned.

Minimum Education & Experience:

• Master's degree and 8 years of financial and management experience required
• Or equivalent combination of education and experience

Knowledge, Skills & Abilities:

• Proven track record of managing complex budgets and financial strategies in a large organization required
• Extensive experience leading and developing high-performing teams, with a strong commitment to professional growth and development required
• Strong strategic thinking and problem-solving skills, with the ability to drive change and innovation across the organization required
• Excellent communication, negotiation, and relationship-building abilities required
• Demonstrated ability to manage large-scale operational projects and complex stakeholder relationships required
• Deep understanding of the unique challenges and opportunities in administration within a university and healthcare setting preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.