- Location
- India (Hyderabad)
- Workplace
- Hybrid
- Department
- Engineering
- Source
- Lever
Description
Purpose of the role
The role holder coordinates infrastructure and cloud operational activity, acting as the administrative and commercial hub between infrastructure teams, data-centre operations and customer-facing stakeholders. They own the processes that keep infrastructure spend, supplier relationships, hardware lifecycle and licensing compliance under control, while supporting other project work.
Scope
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Coordination of infrastructure and cloud operational activity across infrastructure teams, data-centre operations and customer-facing stakeholders.
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Ownership of the processes governing infrastructure spend, supplier relationships, hardware lifecycle and licensing compliance.
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Support for customer project activities.
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Project administration in JSM for Infrastructure and Cloud Operations
Key responsibilities
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Coordinate project activity, planning, scheduling, execution, and outcome reporting with relevant teams and stakeholders.
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Track migration and transformation projects, monitoring progress and commitments against delivery timelines.
Skills, knowledge & experience
Essential
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Experience in IT infrastructure or cloud operations administration/coordination.
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Familiarity with Jira Service Management (JSM) or equivalent ITSM tooling.
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Experience with procurement, PO coding and invoicing processes.
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Working knowledge of commercial reporting
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Strong organisational and communication skills, coordinating across technical, customer-facing and commercial teams, and across time zones with UK-based colleagues.