Assistant Program Supervisor

Description

About CareLink

For over 60 years, CareLink Community Support Services has been dedicated to helping people with disabilities to live in the community with dignity and independence. Our rehabilitation services and professional staff provide the support that people with serious mental illness, physical disabilities and other developmental challenges need to be active, productive members of their communities.

About the Role:

This position is responsible for the oversight of Residential Counselors in the absence of the Program Supervisor. Provides oversight to the shift and ensures administrative supervision of the residential staff and operations of the program. 

Schedule: 1st Shift, Monday through Friday, 7 AM to 3 PM 

What’s in it for you:

• Robust      Health and Welfare Benefits
• Paid      Time Off
• Holiday      Pay
• 403(b)      with Employer Match
• Employee      Referral Programs
• Tuition      Reimbursement and more!

What you’ll do:

• Provide      leadership and administrative supervision to all staff by providing      instruction, leadership, example, and suggestions as appropriate.
• Ensure      coverage for each shift through various means: asking on-duty employees to      remain, calling staff roster, etc.
• Provide      adequate information exchange at end of shift with on-coming supervisor or      staff.
• Plan      shift operations of the site including shift assignments, reporting all      problems to the Program Supervisor.
• Assist      in providing an orientation for new employees in the agency and facility      philosophy, policies and procedures.
• Participate      in performance reviews for employee introductory, annual and interim      evaluations.
• Participate      in development and training of staff to improve quality of services      provided to participants.
• Participate      in and assume leadership role during staff meetings and training programs.
• Provide      coverage at site when needed.
• Report      all concerns regarding staff to Program Supervisor.
• Attend      and participate in supervision.
• Coordinate      referral and intake process as directed by Program Supervisor. Complete      only nonclinical and non-medical portions of the comprehensive intake      assessment.
• Conduct      initial and ongoing assessments of consumer’s strengths, interests, and      areas needing assistance.
• Assist      in the development, implementation, and monitoring of goal plans and      treatment interventions.
• Coordinate      the orientation of new consumers, take inventory of all personal items      upon admission, and conduct introductions to staff and participants.
• Coordination      of all consumer appointments.
• Assist      participants in planning, coordination, and implementation of daily,      evening, and weekend social and recreational activities.
• Participate      in the development of individual service plans designed to improve the      social and self care skills of program clients.
• Attend      monthly case management meetings when appropriate.
• Coordinate      site meetings.
• Review      all documentation generated during the shift to ensure that work is      accurate, complete and finished in a timely manner.
• Monitor      medication of all participants as prescribed and document as required.      Report all medication errors to Program supervisor.
• Prepare      consumer’s progress reports and other reports as required.
• Coordinate      individual services with outside agencies and individuals as appropriate.
• Execute      professional daily progress notes, log book entries and other related      paperwork as required.
• Assist      with payroll processing as necessary.
• Participate      in on-call rotation as necessary.
• Respond      appropriately to emergency situations and provide crisis intervention      services.
• Seek      clinical support from the Program Supervisor during clinical emergencies.
• Transport      clients as necessary/appropriate.
• Perform      job within framework of agency, site and professional standards.
• Participate      in staff meetings and training programs.
• Participate      in supervision on an on-going basis.
• Attend      and participate in agency events.
• Adhere      to agency/site policies and procedures.
• Project      a positive attitude and image to participants, family members and outside      contacts.
• Use      appropriate communication channels.
• Participate      in achievement of agency goals and mission.
• Display      motivation and interest in working creatively with people with      disabilities.
• Demonstrate      the ability to make sound judgements regarding the welfare of residents.
• Display      ability to take direction.
• Possess      knowledge of basic principles and methods of rehabilitation.
• Follow      expected dress code.
• Adhere      to supervisor's requests.
• Cooperate      with other staff and exhibit positive attitude toward position and agency      mission.
• Show      initiative and demonstrate good judgement.
• Participate      in shifts as scheduled by supervisor.
• Follow      instructions accurately and thoroughly while completing assigned tasks      within expected time frames.
• Work      as scheduled to assure coverage.
• Performs      job in a safe manner.
• Reports/addresses      safety concerns in a timely manner.
• Perform      miscellaneous work assignments as required.
• Performs      other duties or special projects as required or as assigned.

Knowledge, Skills and Abilities:

• Proficiency      with computers and experience with an Electronic Health Records system      (EHR) is preferred.
• Previous      supervisory experience is preferred.
• Knowledge      of basic principles and methods of rehabilitation required.
• Motivation,      interest and ability to work empathetically with people with disabilities.
• Ability      to work independently required.
• Must      be able to write and speak English in an understandable manner.
• Ability      to effectively manage multiple tasks required.
• Ability      to take direction.
• Ability      to prepare meals, perform general housekeeping and maintenance duties      required.
• Ability      to make sound judgments regarding the health/welfare of participant      required.
• Knowledge      of Microsoft Office products.
• Strong      collaborating skills, and an ability to work effectively both      independently and as part of a team.
• Comfortable      in a fast-paced environment with frequent deadlines; high energy,      self-motivated and proactive.
• Excellent      communication and interpersonal skills.
• Ability      to multitask and be flexible with regard to workload and assignments.

CareLink Community Support Services is an equal opportunity employer and abides by all applicable federal and state civil rights laws.

Requirements

Qualifications:

• Required      Education: High School Diploma or GED
• Preferred      Education: Bachelor's Degree
• Work      Experience: 1 to 2 years
• Valid      Driver’s License
• RPRP/CPRP      certification is preferred