Hi there! We are South, and our client is looking for an Inbound Sales Representative!
Note to Applicants:
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
- Interview Policy: The use of artificial intelligence (AI) tools during interviews are strictly prohibited.
- Note: As part of the final stages of the selection process, contractors may be asked to provide professional references for a reference check. If you're selected, you may also be asked to update their LinkedIn profile. 🙂
About the Role
We are looking for an Inbound Sales Representative to join a growing Denver-based housecleaning business. This person will be responsible for converting inbound leads into recurring customers, following up with prospects, and reactivating past customers.The ideal candidate is a strong communicator who can respond quickly to new leads, build rapport naturally, and guide potential customers through the sales process without sounding overly scripted or pushy.
Key Responsibilities
- Respond quickly to inbound leads from PPC campaigns, Angie's List, and other lead-generation channels, following a strong "speed to lead" process.
- Follow up consistently with prospects who have received quotes but have not yet booked.
- Reactivate past customers through outbound follow-up and existing customer databases.
- Use the company's established sales framework while keeping conversations natural, conversational, and personalized.
- Focus on understanding the customer's needs and helping them visualize the value and experience of having a clean home rather than using a hard-sell approach.
- Maintain accurate notes and follow-up activity in the company's systems and make sure no qualified lead is left without a timely response.
- Work closely with the team to continuously improve the sales process and identify opportunities to increase conversion and customer retention.
What We're Looking For
- Native or C1-level English proficiency with excellent spoken and written communication skills.
- Previous experience in inbound sales, inside sales, appointment setting, customer service, or a similar customer-facing role.
- A natural, conversational communication style and the ability to build rapport quickly.
- Strong follow-up skills and a sense of urgency when responding to new leads.
- Comfortable following a structured sales framework while adapting the conversation to each customer.
- Strong ownership, organization, and attention to detail.
- Previous experience outside of a traditional BPO environment is preferred.
- Comfortable working in a performance-driven environment where strong results are rewarded through commissions.
If this opportunity sounds good to you, send us your resume!