M360 Platform Manager

This role oversees collaboration, messaging, endpoint management, and compliance services while ensuring platform reliability, security, and alignment with business objectives. The M365 Platform Manager collaborates with infrastructure, security, networking, and application teams to deliver a secure and modern digital workplace.

Key Responsibilities

• Administration and governance of the Microsoft 365 platform, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Microsoft Intune.
• Develop and execute the Microsoft 365 roadmap, lifecycle management, and service improvement initiatives as needed.
• Manage platform performance, availability, licensing, and capacity planning.
• Partner with security teams to implement Microsoft Defender, Microsoft Purview, Data Loss Prevention (DLP), retention policies, and compliance controls.
• Collaborate with Identity and Access Management (IAM) teams to support Microsoft Entra ID, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access, and Role-Based Access Control (RBAC).
• Establish governance standards for collaboration, document management, Teams, SharePoint, and OneDrive.
• Automate administrative tasks using PowerShell, Microsoft Graph API, and Power Automate.
• Incident, change, and problem management activities while ensuring service level agreements (SLAs) are met.

 

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 5+ years of enterprise Microsoft infrastructure experience.
• 4+ years managing Microsoft 365 environments.
• 3+ years in a technical leadership or management role.
• Experience supporting enterprise environments with 5,000+ users.
• Strong knowledge of Microsoft 365 administration, Azure, and hybrid cloud environments.
• Experience with Microsoft Intune, Microsoft Entra ID, Microsoft Defender, and Microsoft Purview.
• Proficiency with PowerShell and Microsoft Graph API.
• Strong understanding of ITIL service management practices.

 

Work Set up: Remote, Night Shift (US Shift)