Dental Assistant

Dental and Business Assistant (Full-Time) | $7,500 Sign-On Bonus!

DuPage Family Dental, a Cherry Tree Dental Office | Winfield, IL

DuPage Family Dental is looking for a positive, motivated individual to join our team and make a difference in the lives of our patients every day.

Cherry Tree Dental is changing the face of group dentistry, and we are committed to our dentists, clinical staff, and support team by providing a positive company culture rooted with an unparalleled team synergy. We value and invest in our employees by offering professional growth opportunities, competitive compensation and benefits with a work-life blend.

Why You’ll Love Working Here:

• Competitive compensation
• Health Insurance - significant employer contributions towards monthly premiums
• Dental Insurance (employer-paid)
• Vision Insurance
• Basic life & long-term disability insurance (employer-paid)
• 401(k) with employer contribution
• Up to 3 weeks of PTO in your first year
• Paid holidays
• Annual reimbursement allowance to support employees in their professional development and role-related expenses.
• Employee referral bonus program
• A supportive, team-oriented environment

What you'll do:

As a Dental and Business Assistant, you will play a key role in supporting both the clinical and administrative functions of the practice, helping ensure an exceptional patient experience through outstanding care, communication, and service.

Dental Assistant Responsibilities:

• Prepares, sterilizes, disinfects, and maintains dental equipment, instruments, and supplies
• Collects and records patient health histories and x-rays
• Ensures patient comfort during dental procedures
• Completes charting of treatment information in the patients' dental notes from the doctor as directed
• Assist doctor in management of medical and dental emergencies
• Delivers postoperative and general oral care instructions to patient
• Maintains infection control procedures, patient privacy, and professional interactions with patients and staff
• Assist administrative team with customer service functions

• Greet and welcome patients in a warm, positive, and professional manner.
• Handle patient records confidentially and respectfully, adhering to all HIPAA privacy standards.
• Answer phones courteously using excellent customer service skills; relay messages accurately.
• Promptly respond to voicemails, emails, and texts from patients.
• Provide clear instructions, directions, and thorough answers to patient questions.
• Schedule patient appointments and maintain an organized daily schedule.
• Create and manage new patient accounts in the Practice Management System.
• Verify patient insurance coverage and benefits.
• Coordinate communication and workflow between front office and clinical staff.
• Manage unscheduled treatment plans and recall lists.
• Place appointment reminder calls, texts, or emails.
• Maintain a clean, welcoming, and organized front reception area.
• Assist in coordinating temporary staffing coverage as needed.
• Review treatment plans with patients and explain treatment and payment options.

Education and Experience:

• High school diploma or equivalent
• Spanish-English bilingual skills are required
• Previous experience as a Dental Assistant with front desk knowledge/insurance
• Completion of an accredited Dental Assisting Program or dental assistant experience preferred but not required
• Previous customer service or office experience
• Proficiency or the ability to become proficient within 90 days in dental terminology and dental software for charting, treatment planning, clinical notes, etc.
• Strong verbal and written communication skills
• Foster a positive attitude and be a team player

Patient Care Hours:
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to 5:00 p.m.

Why Winfield?
Nestled in the heart of DuPage County, Winfield, Illinois, offers a perfect balance of peaceful suburban living and easy access to city amenities. Residents enjoy beautiful outdoor spaces, community events throughout the year, highly rated schools, and a welcoming atmosphere that makes Winfield feel like home.