Reception Supervisor - Pediatrics

Overview

We are seeking a dynamic supervisor to oversee reception at our Fayetteville location. The ideal candidate will demonstrate strong accountability, leadership, and communication skills to ensure smooth department operations and excellent customer service.

 

This is an opportunity to join a close-knit team in a family-oriented clinic with a fun, friendly work environment. If you are a self-motivated professional who enjoys supervising others, apply today!

 

The Reception Supervisor will report to the Business Office Manager.

 

Previous experience leading a team is a big plus but not required. We're eager to hear from all interested candidates with a pleasant attitude and willingness to learn.

 

Responsibilities: 

• Manage all phases of the patient encounter as listed in the procedure manual; verify patient name, address, phone number and health insurance coverage, primary physician and referring physician.
• Monitor the lobby area and be ready to assist if patients or visitors encounter difficulties.
• Assist in training new employees in departmental procedures.
• Send pre-visit information to new patients as needed. Inform parent/patient to come 15 minutes early to fill out forms, and bring insurance cards.
• Be familiar with insurance guidelines; know which plans require referrals. Be aware of in network/out of network.

 

Qualifications:

• High School Diploma
• 12 to 18 months related management experience, or equivalent combination of education and experience.

 

About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. 

 

Benefits We Offer:At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

 

Comprehensive Benefits –

      -Medical Insurance

      -Vision Insurance

      -Dental Insurance

      -HSA or FSA options with medical insurance

      -Voluntary Aflac Accident and Critical Illness

      -Employer paid life, long-term & short-term disability benefits

      -401(K) match and profit sharing

      -Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment

      -Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!

      - One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

 

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.