Job Advert

Finance Operations Co-ordinator

Location: Nottingham Woodthorpe Hospital

Full-time 37.5 Hours per week

At Woodthorpe Hospital, part of Ramsay Health Care UK, we are committed to delivering outstanding patient care and an exceptional experience for both NHS and private patients.

We are seeking a highly organised and proactive Finance Operations Coordinator to join our team.

This is an exciting opportunity for someone who enjoys working across multiple departments, building strong relationships and ensuring the financial processes that underpin patient care are accurate, efficient and compliant.

The Role

Reporting to the Head of Finance, the Finance Operations Coordinator will play a key role in supporting the hospital’s financial performance through accurate data collection, billing and revenue capture processes. Acting as the primary link between hospital departments and the Finance Hub, you will work closely with clinical and operational teams to ensure activity is accurately recorded, billed and reconciled.

The role is essential in helping to maximise revenue capture, resolve financial queries and support the smooth operation of the hospital’s financial processes.

Key Responsibilities

• Support the accurate capture, reconciliation and billing of NHS and private healthcare activity
• Act as the key liaison between Woodthorpe Hospital and the Ramsay Finance Hub.
• Ensure hospital departments comply with data collection and documentation requirements to enable timely coding and billing
• Support revenue optimisation initiatives across the hospital.
• Investigate and resolve billing queries and disputes promptly and professionally.
• Work closely with clinical teams to ensure patient pathways and worklists are maintained accurately.
• Coordinate consultant-related financial queries and support their resolution.
• Support cash handling, refunds and financial administration processes in accordance with Ramsay policies.
• Monitor outstanding financial issues, escalate where appropriate, and produce reports to support performance improvement.

What You’ll Bring

Essential

• Excellent attention to detail and accuracy.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent communication and interpersonal skills.
• Good numerical and analytical capability.
• Strong Microsoft Office skills, particularly Excel.
• Ability to work collaboratively across multiple departments.

Desirable

• Experience within a finance, business office or healthcare administration environment.
• Understanding of NHS and private patient billing processes.
• Experience of healthcare patient administration systems.
• Working knowledge of SAP or a similar financial system.
• Experience of revenue capture or financial reconciliation processes.

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants
• Discounted Bupa Dental Insurance
• Life Assurance (Death in Service) x3 your base salary
• Private Pension, with Ramsay matching up to 5% after a qualifying period
• Employee Assistance Programme

Work–Life Balance

• 25 days annual leave + bank holidays, with the option to buy or sell additional days
• Flexible shift patterns, where possible
• Family friendly policies including enhanced parental leave
• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development
• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts
• Cycle2Work scheme
• Subsidised staff restaurant, where possible
• Free parking on site, where possible

About us 

We’re Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we’re one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated ‘Good’ by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS.

We’re part of a global hospital group with over 50 years’ experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth.

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
 

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
 

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.