Job Description: System Administrator-Night Shift

Experience: 1–3 Years
Employment Type: Full-Time
Department: IT & Operations

Job Summary

We are looking for a System Administrator with 1–3 years of experience to manage and maintain the company's IT infrastructure, laptops systems, Microsoft Outlook and email configurations, internet connectivity, and day-to-day IT operations. The candidate will be responsible for troubleshooting technical issues, maintaining system security, and providing timely IT support to employees.

Key Responsibilities

• Install, configure, maintain, and troubleshoot office laptops and desktop systems.

• Perform system formatting, Windows installation, operating system upgrades, and software installations.

• Configure and troubleshoot Microsoft Outlook, email accounts, and Microsoft 365 applications.

• Manage office internet connectivity, Wi-Fi, LAN networks, routers, and switches.

• Troubleshoot hardware, software, network, and system performance issues.

• Set up systems, user accounts, email access, and required applications for new employees.

• Manage user permissions, password resets, antivirus software, and basic system security.

• Perform regular system updates, data backups, and routine maintenance.

• Monitor network connectivity and minimize downtime across office systems.

• Maintain IT asset records, including laptops, desktops, software licenses, and peripherals.

• Coordinate with internet service providers and external IT vendors to resolve technical issues.

• Provide technical support to employees and ensure smooth day-to-day office operations.

• Maintain IT documentation and follow company policies for data security and system access.

Required Skills and Qualifications

• 1–3 years of experience as a System Administrator, IT Support Engineer, or Desktop Support Engineer.

• Strong knowledge of Windows operating systems, system formatting, and troubleshooting.

• Hands-on experience with Microsoft Outlook, Microsoft 365, and email configuration.

• Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, LAN, WAN, and Wi-Fi.

• Experience in hardware troubleshooting, software installation, and peripheral configuration.

• Knowledge of antivirus tools, data backup, system security, and user account management.

• Basic understanding of Active Directory and Windows Server is preferred.

• Good communication, problem-solving, and time-management skills.

Preferred Candidate Profile

• Ability to troubleshoot and resolve technical issues independently.

• Strong attention to detail and commitment to maintaining secure and reliable IT systems.

• Ability to support employees across departments and prioritize IT requests.

• Proactive approach to maintaining office IT infrastructure and preventing technical disruptions.

Job Objective: To ensure the smooth functioning, security, and reliability of all office IT systems, email services, network infrastructure, and related IT operations.