- Location
- Marriott's Bali Nusa Dua Gardens, Indonesia
- Type
- Full-time
- Source
- Workday
Description
Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements. Make sure all guests come to the gallery on Qualification.
JOB SPECIFIC TASKS
Support a team to make sure the arrival date & preview date are the same with the company system
Make a Pre-Arrival call or email to confirm the arrival date & preview date
always coordinate with the activation team for any changes in arrival, preview, or room upgrade.
update the information to GRA/gallery regarding meet & greet on check-in process
provide passport form to guest on check-in process or preview time
welcoming guests on arrival & requalified to ensure all data valid
make friendly reminder call to make sure the preview on time
provide information area & facilities, make sure guest on satisfaction.
anticipate guest needs & build rapport with guest
address guest complaints & escalate to the manager when needed.
Ensure Compliance with health & quality standards
CANDIDATE PROFILE
Minimum of one (1) year of experience in administration, data entry, or a related field.
Proficiency in English (additional language required for certain positions)
Intermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and Word
Ability to work under pressure, manage multiple priorities, and be a self-starter.
Ability to work within tight deadlines and meet targets. Proven ability to work in a team environment and interact with all levels of the organization.
Excellent organizational and attention to detail skills.
COMPETENCIES - Fundamental competencies required for accomplishing basic work activities
Analytical Skills
Learning
Administration
Organization
Personal Attributes
Integrity
Positive Demeanor
Dependability
Stress Tolerance
Adaptability/Flexibility
Presentation
Communications
Listening
Communication
English Language Proficiency
Applied Reading
Interpersonal Skills
Diversity Relations
Teamwork
Interpersonal Skills
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.