- Location
- ARE - Dubai, United Arab Emirates
- Type
- Full-time
- Seniority
- Lead
- Education
- Master
- Source
- Workday
Description
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Job Description
OBJECTIVES / PURPOSE
• Lead and orchestrate a cross-functional account team to deliver the territory account plan.
• Grow revenue and market share and meet or exceed targets by tailoring resources and engagement to a deep understanding of customer needs and local context.
• Maintain expert-level disease/therapy, product, competitor and ecosystem knowledge; capture and share insights and flex channels to maximise customer engagement.
• Act as a budget holder, making sound business decisions that benefit patients and the company while adhering to all applicable codes, laws and internal policies
ACCOUNTABILITIES
• Build integrated account plans aligned to brand and access strategies; set clear objectives, KPIs and regular review cycles.
• Develop deep account and stakeholder maps; identify decision pathways and influence points across the ecosystem.
• Track performance, risks and opportunities; adjust tactics dynamically and lead the account team to deliver outcomes.
• Conduct peer-to-peer-like engagements with HCPs (including balanced scientific discussions) to align on shared objectives.
• Uncover underlying customer motivations; capture them accurately in CRM and use them to tailor subsequent interactions and content.
• Demonstrate resilience, assertiveness and persistence to overcome access barriers with busy specialists who have long-standing competitor relationships.
• Question entrenched treatment norms and highlight unmet needs using patient-centric storytelling that differentiates the brand and drives consideration.
• Proactively tailor content, cadence and channel to each HCP's preferences, deploying the optimal mix of face-to-face, real-time virtual and omnichannel tactics.
• Use CRM and AI-enabled tools to prioritise accounts, plan interactions and adapt quickly based on data; produce measurable engagement/outcome reports.
• Systematically capture, structure and share field insights; translate them into next-best-actions and account strategy updates.
• Leverage dashboards and analytics to refine targeting, optimise resource allocation and focus on the highest-value opportunities.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS
• Bachelor's degree in life sciences, business or a related field (Master's/MBA desirable).
• Solid of pharmaceutical/specialty sales or key account management experience.
• Proven ability to lead through influence and orchestrate cross-functional teams without formal authority.
• Strong knowledge of the relevant therapeutic area and the local healthcare and reimbursement system.
• Account planning, negotiation, analytical, omnichannel and CRM skills.
• Fluency in the local language and good command of English; full compliance and ethical mindset.
• Role-models Takeda's six culture pillars: Patient-Centric, People-Minded, Respectful & Collaborative, Decision Effectiveness, Performance Culture and Enterprise Orientation.