Onboarding Assistant

Description

About Us

Come grow with us!

Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.

Our goal is to hire the best talent to support our mission and allow our team to grow with us.

We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture.

Elite DNA Behavioral Health is guided by integrity and compassion for our patients and employees. When you join our team, you’ll feel proud to be part of an organization that helps children, adults, and families in our communities live better lives.

Elite DNA Behavioral Health is seeking a full-time Onboarding Assistant to join our growing onboarding team.

Position Overview

The Onboarding Assistant plays an important supporting role in delivering a seamless, organized, and white-glove onboarding experience for our targeted clinicians and new hires.

This position works closely with the onboarding and HR teams to coordinate pre-employment requirements, assist candidates throughout the screening and onboarding process, and ensure each new hire is prepared for a successful start with Elite DNA.

The ideal candidate is highly organized, detail-oriented, proactive, and comfortable managing multiple candidates and onboarding requirements simultaneously. This position requires strong follow-through, clear communication, and the ability to maintain accuracy in a fast-paced, high-volume environment.

Key Responsibilities

Clinician Onboarding & White-Glove Experience

• Provide a high-touch, white-glove onboarding experience to targeted clinicians throughout the onboarding process.
• Serve as a supportive point of contact for candidates, ensuring they understand each step of the onboarding process and feel informed and prepared.
• Assist candidates with onboarding requirements, timelines, documentation, and next steps.
• Monitor candidate progress and proactively follow up on outstanding requirements.
• Maintain a professional, welcoming, and responsive experience from offer acceptance through start date.

Candidate Screening & Pre-Employment Requirements

• Assist with the screening process for incoming candidates and new hires.
• Coordinate and track pre-employment requirements, including background checks, drug screenings, employment documentation, and other required screenings.
• Ensure onboarding tasks and documentation are completed accurately and within established timelines.
• Follow up with candidates and internal teams regarding incomplete or outstanding requirements.
• Maintain accurate onboarding records and status updates within company systems.

Registered Intern Application Processing

• Assist with the processing and submission of registered intern applications from A–Z for applicable candidates.
• Collect and review required documentation for completeness and accuracy.
• Coordinate with candidates to obtain missing or corrected information.
• Prepare and submit application materials in accordance with applicable requirements and established internal processes.
• Track application status and follow up on outstanding items through completion.
• Maintain organized records of submissions, documentation, and application progress.
• Escalate questions, discrepancies, or issues to the appropriate HR or onboarding team member.

Start Date Coordination

• Once onboarding and required application processes are complete, assist with coordinating and selecting a designated start date for each individual.
• Communicate confirmed start dates to candidates and appropriate internal departments.
• Coordinate with hiring managers and internal teams to ensure the employee is fully prepared for their scheduled start date.
• Help identify and communicate any outstanding items that could impact a candidate’s start date.

Onboarding Coordination & Administrative Support

• Assist the onboarding team with maintaining onboarding workflows, checklists, and tracking systems.
• Update and maintain onboarding information in Paylocity, Monday.com, and other internal systems.
• Assist with offer letters, onboarding communications, and new hire instructions as needed.
• Support coordination with IT to ensure appropriate system access, email accounts, equipment, and other resources are prepared.
• Assist with organizing and preparing materials for new hire orientation.
• Follow established onboarding procedures and workflows consistently.
• Escalate delays, compliance concerns, or other issues that may impact the onboarding process.

Why Join Us?

• Be part of a rapidly growing behavioral health organization.
• Play an important role in creating a positive and organized experience for our clinicians and new hires.
• Gain hands-on experience in healthcare onboarding, HR operations, and compliance processes.
• Work alongside a collaborative and supportive HR and onboarding team.
• Opportunities for professional growth and development.

 Schedule: Monday–Friday, 9:00 AM–5:00 PM

 Employment Type: Full-Time, Hourly 

Pay Range: $20.00–$23.00 per hour 

Work Arrangement: Hybrid 

Location: Fort Myers, FL 

Requirements

Qualifications

• 1+ year of experience in HR, onboarding, recruiting, administrative support, healthcare administration, or a related field preferred.
• Healthcare, behavioral health, or compliance-related experience is a plus.
• Strong attention to detail and ability to maintain accuracy when managing multiple processes simultaneously.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to provide a professional, responsive, and customer-service-oriented experience to candidates and clinicians.
• Ability to manage confidential and sensitive information with discretion.
• Comfortable working in a fast-paced, high-volume environment.
• Ability to follow detailed processes and consistently meet deadlines.
• Proficiency with Microsoft Office and general computer systems.
• Experience with Paylocity, Monday.com, or similar HRIS/workflow systems is preferred.
• Must be comfortable communicating with candidates, clinicians, hiring managers, and internal departments.