Clinic Charge Nurse Urgent Care

We are so glad you are interested in joining Sutter Health!

Organization:

SGMF-Sutter Gould Med Foundation

Position Overview:

Responsible for the coordination of patient care services to patients and their families. Uses organizational, clinical, communication, and problem solving skills to assist in managing the patient work flow. Serves as a role model and clinical expert for the delivery of professional nursing care and provides leadership in developing and maintaining optimal patient care standards. Effectively provides age appropriate patient care. Participates in patient/family teaching and provides leadership by working cooperatively with ancillary, nursing and other patient team personnel to maintain standards for professional nursing practice. Adheres and promotes organizational polices, industry standards, best practices, and applicable laws and regulations to promote an optimal patient experience.

(Intended for use by Medical Foundation only)

Job Description:

JOB ACCOUNTABILITIES:
PATIENT CARE PLANNING.

• Plans for and coordinates the delivery of patient care in accordance with nursing objectives and standards of care.

• Assesses staffing needs and makes assignments for individual staff members, based on competencies that promote optimal patient care and continual learning.

• Acts as a resource to staff in the completion of their clinical assignments.

• Supports and mentors clinical staff in their interactions with physicians, families, patients and other departments.

• Intervenes in problematic patient and family issues, attempts to resolve immediately, and reports them to the attention of the nurse leader.

• Ensures staff coordinate and take breaks/meal breaks.

• Reevaluates and adjusts patient assignments as necessary.

• Participates as a member of the team to promote a positive working environment, and provides back-up support when requested or necessary.

• Provides orientation and training to new staff. • Assists with developing and writing policies and procedures by identifying problem areas and making suggestions for change.


ASSESSMENT AND PLANNING OF PATIENT CARE.

• Conducts patient assessment encompassing physiological, spiritual and emotional areas and determines level of needed services.

• Collaborates and communicates with physicians and mid-level practitioners to interpret, adjust, and coordinate patient care services.

• Partners with peers, other healthcare providers, and management to effectively streamline patient workflow, improve patient outcomes, and provide the highest care quality.

PROVISION OF PATIENT CARE.

• Provides competent, compassionate and cost effective patient care in accordance with policies, scientific principles, evidence-based nursing practice/process, nursing objectives and standards of care.

• Administers medications and therapeutic agents to implement a treatment , disease prevention or rehabilitation regimen as ordered by a physician or mid-level provider.

• Delegates tasks appropriately/effectively to team members based on legal scopes of practice, licensure, educational preparation, appropriate guidelines and individual capability.

• Communicates with and explains treatments/activities to patient and family in a clear, open- ended, collaborative manner showing care and concern, using teach back to ensure patient understanding of explanations, and integrating patient learning and educational needs.

• Maintains mindfulness in delivery of individualized care and in communication with patients and families, with a safety focus

• Upholds the confidentiality of all patient protected health information (PHI) and protects all PHI from accidental, intentional or inappropriate disclosure.

• Remains current in advancements, trends, and best practices related to acute care and area of specialty and in professional nursing practice.

CLINIC SUPPORT

• Provides services as needed to ensure efficient and effective clinical operations.

• Provides orientation and training to new staff.

• Orders and stocks supplies.

• Provides direction to others and assists with patient care activities.

• Participates in improving the quality of patient care by identifying areas for improvement with the organization and /or department.

• Works as a team member on an interdisciplinary team and serves as a team lead.

EDUCATION:
Graduate of an accredited school of nursing

CERTIFICATION & LICENSURE:
RN-Registered Nurse of California

BLS-Basic Life Support Healthcare Provider

DEPARTMENT REQUIRED CERTIFICATION & LICENSURE

ACLS-Advanced Cardiac Life Support

TYPICAL EXPERIENCE:
8 years recent relevant experience.

SKILLS AND KNOWLEDGE:
Expert knowledge and competence with regard to nursing theories, concepts and practices; medical terminology; anatomy; and physiology.

Expert knowledge of the healthcare industry, safety precaution policies, best practices regarding patient care and privacy, and changes in local/state/federal regulations.

Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

Knowledge of computer applications, such as microsoft office suite (word and outlook), electronic health record.

Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.

Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

Ensure the privacy of each patient’s protected health information (PHI).

Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.
 

Job Shift:

Varied

Schedule:

Full Time

Shift Hours:

12

Days of the Week:

Variable

Weekend Requirements:

Every other Weekend

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

36

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $82.84 to $115.97 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.