Director, Program Management

Position Summary...

Role summary:
The Director, Program Management provides strategic leadership by aligning business objectives with customer needs and driving the development and execution of comprehensive program plans. This role oversees cross-functional teams, manages resource allocation, and evaluates operational processes to ensure optimal outcomes. The position fosters continuous improvement, supports talent development, and promotes adherence to company standards and ethics. By collaborating with senior leaders and stakeholders, the Director ensures informed decision-making, risk management, and the successful delivery of enterprise-wide initiatives that enhance service capabilities and drive business growth.

About the team:
The Central Operations Chief of Staff Office functions as the strategic coordination center, advancing key priorities, transformation efforts, and leadership goals. This team partners with senior leaders to oversee business operations, governance, communications, project execution, performance monitoring, and long-term planning. Members contribute to enterprise-wide initiatives, tackle complex challenges, and shape organizational strategy through effective program management, leadership, and communication. The team emphasizes adaptability and sound decision-making to drive operational excellence and continuous improvement across the enterprise, ensuring alignment and successful delivery of critical business objectives.

What you'll do...

• Provide strategic direction by analyzing business objectives and customer needs to develop and implement effective program management plans.
• Lead cross-functional teams to prioritize, scope, and evaluate enterprise-wide projects, ensuring alignment with organizational goals.
• Drive continuous improvement by assessing operational processes, identifying opportunities, and implementing best practices.
• Collaborate with senior leaders to establish success criteria, manage risks, and communicate program requirements to stakeholders.
• Foster talent development through coaching, mentoring, and succession planning to build a skilled and engaged workforce.
• Promote integrity and ethical standards while supporting a positive associate and customer experience.

What you'll bring:

• Proven expertise in program management with the ability to direct multiple enterprise-wide projects and cross-functional teams.
• Strong leadership skills to develop talent, foster collaboration, and drive strategic initiatives aligned with business goals.
• Excellent communication and stakeholder engagement capabilities to influence and inspire commitment across all organizational levels.
• Experience in strategic planning, resource allocation, and process improvement to enhance operational efficiency and program outcomes.
• Ability to analyze business objectives, measure performance, and implement data-driven decisions to achieve desired results.
• Commitment to integrity, ethical standards, and promoting a culture of accountability and continuous learning.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Human Resources, Legal, or related field and 5 years’ experience in project management, compliance, operations management or related area OR 7 years’ experience in project management, compliance, operations management, or related area.
4 years’ experience using intermediate functionality of Microsoft Office.
4 years’ experience leading cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

experience developing training curriculum or content, Managing cross-functional teams, Managing Large Scale Change Initiatives, Master's degree in Business Administration or related field, Retail consulting., Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development.

Primary Location...

2914 Se I St, Bentonville, AR 72712-3148, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.