Service Manager

Description

Kunes Auto Group is seeking a professional and customer-focused Automotive Service Manager to join our growing team. This is an exciting opportunity to build a rewarding career with one of the Midwest’s fastest-growing automotive groups. We are looking for a motivated leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences.

Position Overview

As an Automotive Service Manager, you will play a critical role in overseeing daily service operations, ensuring customer satisfaction, supporting service advisors and technicians, and maintaining efficient workflow throughout the department. The ideal candidate is organized, driven, and committed to operational excellence.

Key Responsibilities

• Provide exceptional customer service and maintain strong client relationships
• Assist customers with vehicle service needs and communicate repair recommendations clearly and professionally
• Oversee service department operations to ensure efficiency, productivity, and profitability
• Coordinate workflow between service advisors and technicians
• Monitor repair progress and keep customers informed throughout the service process
• Resolve customer concerns promptly and professionally
• Ensure compliance with dealership policies, safety standards, and manufacturer procedures
• Support and motivate team members to achieve department goals

Requirements

Qualifications

• 3 years previous automotive service management required
• Strong customer service, communication, and leadership skills
• Excellent organizational and multitasking abilities
• Proficient computer and technology skills
• High school diploma or equivalent required
• Valid driver’s license with a clean driving record
• Ability to work effectively in a fast-paced, team-oriented environment

Benefits and Compensation

Kunes Auto Group offers a comprehensive benefits package, including:

• Compensation - $110K - $145K based on experience
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Supportive and professional work environment
• Advancement opportunities within a rapidly growing organization

Why Join Kunes Auto Group?

At Kunes Auto Group, we are committed to investing in our employees and creating opportunities for long-term success. With continued growth across the Midwest, we provide the tools, training, and support needed to build a successful career in the automotive industry.

If you are ready to take the next step in your automotive career, we encourage you to apply today.

Kunes Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.