- Salary
- $72k – $85k
- Location
- Hospital Tower - Ambulatory Care Center, United States of America
- Type
- Full-time
- Department
- Healthcare
- Experience
- 2+ years
- Source
- Workday
Description
The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.
At Howard University, we prioritize well-being and professional growth.
Here is what we offer:
- Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
- Work-Life Balance: PTO, paid holidays, flexible work arrangements
- Financial Wellness: Competitive salary, 403(b) with company match
- Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
- Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture
Join Howard University and thrive with us!
https://hr.howard.edu/benefits-wellness
Position Summary
Under the direction of the senior nurse leader, the Nurse Coordinator is a vital clinical leader responsible for supporting high-quality patient care through a combination of direct clinical support (Resource Time) and care coordination, communication, and planning activities (Coordination Time). This role ensures safe, efficient, and patient-centered care while improving communication between patients, clinical staff, and providers. This role is within our Department of Surgery of our Ambulatory Care Center, specifically within our Acute Surgery Clinic.
Key Responsibilities
Resource Time – Clinical Care & Education
Time allocated for direct patient-facing care and in-clinic clinical responsibilities, including:
- Facilitate departmental huddles and delegation of clinical duties amongst clinical staff
- Perform clinical skill resource training, clinical skill support, clinical call triage, and task routing & escalation
- Support daily clinic operations, triage flow, and patient care flow
- Educate patients and families on health conditions, medications, and follow-up instructions
- Participate in and deliver clinical care, clinical education, and clinical judgment as part of the care team
- Ensure accurate documentation of all clinical activities in the EHR
- Monitor for quality concerns during clinical care and escalate as needed
- Support referral management by triaging referrals against Schedule Advisor protocols
- Support the authorization team by responding to peer-to-peer requests
- Support clinical staff through in-service trainings, continuing education, and continuous quality improvement efforts
Coordination Time – Planning, Collaboration & Administrative Support
Time dedicated to non-clinical activities that support quality and continuity of care, including:
- Participate in interdisciplinary team meetings and provider collaboration sessions with Providers
- Review labs, imaging, and patient messages/tasks to support timely follow-up
- Coordinate patient care across departments, support pre-visit planning efforts amongst clinical staff
- Support tracking and follow-up of patients with chronic conditions, missed appointments, abnormal results, and urgent medication requests
- Engage in quality improvement activities like QSI rounds, chart reviews, and safety checks
- Maintain accurate records for compliance with clinical guidelines and regulatory requirements
- Assist with patient outreach to support adherence to treatment plans or follow-up appointments
- Manage prescription refills and escalating clinical concerns
Core Competencies
- Patient-centered care and cultural sensitivity
- Clinical judgment and escalation awareness
- Effective communication with multidisciplinary teams
- Ability to manage competing priorities in a fast-paced setting
- Attention to detail and commitment to clinical excellence
Work Environment
- Ambulatory clinical setting with a balance of patient-facing and administrative duties
- May require sitting, standing, and moving between care areas throughout the day
- Requires clinical supervision of non-licensed staff and/or medical assistants
Minimum Qualifications
- Education: RN required; BSN preferred
- Licensure: Active RN license in the District of Columbia
- Certifications: BLS/CPR (required); ACLS (preferred)
- Experience: Minimum 2 years of clinical nursing experience in ambulatory or acute care settings, Surgical/Procedural experience (preferred)
- Proficiency with EHR systems and clinical documentation
- Excellent communication and organizational skills
- Experience in care coordination, quality monitoring, or clinical leadership is a plus
Compliance Salary Range Disclosure
Expected Pay Range: $72,272 - $85,000
Skills
EHRBLSACLSCPRPatient CareCompliance
