Children’s Care Coordinator - Bilingual (Spanish)

Description

Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help young people with mental illness by becoming a Children's Care Coordinator.

The Children's Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill children/ youth with multiple medical and /or co-occurring substance abuse disorders. Advocates for and supports the client, engages with community agencies/health care providers and others on his or her behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/or hospitalizations. Provides clinical support to the team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions and resources to maintain focus on outcomes and best practices.

Essential Duties and Responsibilities

• Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources.
• Maintain case files and keep the Supervisor/Director informed and up-to-date on client issues.
• Participates in the development/documentation/review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with the Care Manager and other team members to ensure focus on desired outcomes.
• Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other agency staff on behalf of clients.
• Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner.
• Coordinates care planning with other providers of services/resources to ensure goal directed, collaborative care, including care transitions.
• Works as apart of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial conditions to review client status, update plans and goals and review outcomes to further program goals; Participate in staff meeting as well as bi-weekly supervision meeting with Supervisor/Director
• Acts as a resource/consultant to all team members on psychosocial and or substance abuse issues and resources.
• Provides telephonic as well as face to face outreach, engagement and service planning in the field.
• Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
• Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed.
• Provides crisis intervention and follow-up.
• Other duties as assigned.

Requirements

Education & Experience:

• A Bachelors of Arts or Science with two years of relevant experience OR
• A License Registered Nurse with two years of relevant experience OR
• A Masters with one year of relevant experience.
• Must be bilingual- Spanish speaking
• Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model.
• Knowledge of Medicaid, Social Security and other entitlements preferred.
• Excellent interpersonal skills required
• Must have the ability and willingness to regularly travel to various locations in Nassau County, using agency vehicle when transporting consumers.
• CANS certified

Other Qualifications:

• NYS Driver’s License required; must take defensive driving course through agency or external provider
• Working knowledge of computer software (Microsoft Word, Outlook) and electronic health records systems
• Strong verbal and written communication skills required as well as detailed oriented, organized and ability to handle multiple projects at the same time.