Senior Director- Sales Engineering, APAC

About Mimecast

Mimecast started in email security — and we're still a recognised leader in it. But today we're much more than that. Through strategic acquisitions and organic development, Mimecast has built a connected Human Risk Management platform spanning email security, data protection and insider risk, security awareness training, digital communications governance, and AI-powered threat intelligence. We protect over 42,000 organizations worldwide, focused on a problem the industry is only now catching up to: the human layer is the biggest attack surface in cybersecurity. We're looking for a Senior Director of Sales Engineering to lead our team across Australia and Singapore and bring that full platform story to life for enterprise customers, channel partners, and prospects across the region.

About the position

As Senior Director of Sales Engineering, you will report to the SVP of Global Sales Engineering and play a critical role partnering with the regional Go-To-Market team across APAC. As a member of the regional leadership team, you will lead a team of Sales Engineers focused on pre-sales strategy and winning prospects and customers on the technical sell, executing the global sales engineering strategy while adapting it to the unique needs of each market. Responsibilities include operational efficiency, talent identification and promotion, reporting and metrics, technical solution validation, mentoring and training, and regional budget and capacity planning. Channel is central to how Mimecast scales in the region, so a strong track record of enabling and selling through distribution and reseller partners is essential. Experience managing distributed teams across multiple countries, languages, and time zones is required.

What You'll Do:

Sales Engineering Management & Leadership

• Define strategy and the operational model for coverage across APAC, coordinating with regional sales managers to avoid gaps and resolve resourcing conflicts

• Build and develop a high-performing SE organization through effective hiring, coaching, and performance management

• Align with global SE leadership on best practices, methodology, and tooling, and share regional insights back into the global function

• Create a culture of continuous learning and technical excellence while ensuring market-specific requirements are addressed

• Own headcount planning, capacity forecasting, and career pathing for the regional SE team

Executive Pre-Sales Support

• Provide executive sponsorship on major and strategic opportunities, engaging senior customer and partner contacts to ensure the Mimecast platform is positioned correctly and technical objections are overcome

• Act as a trusted advisor to key customers and prospects in the region

• Represent Mimecast as a speaker and panelist at industry conferences, customer events, and partner summits across the region, building the company's thought-leadership presence

• Support high-value renewals and competitive displacements by engaging directly with technical decision-makers

Operational Improvement

• Define and track reporting and metrics in alignment with global standards, and oversee technical evaluations such as proof-of-value engagements and product trials

• Manage regional budget and expense oversight, and drive coordination and improvement of the sales process

• Gather feedback from customers, prospects, and the SE team on competitive positioning, product gaps, and market shifts, and channel it to global product and executive teams

• Identify and roll out tooling and process improvements (demo environments, POV frameworks) to increase SE productivity across the region

Reseller and Partner Relationships

• Ensure reseller partners are capable of selling and supporting the full Mimecast platform, overseeing partner training and tracking success

• Develop working relationships with senior staff across reseller partner organizations in the region

What You'll Need:

• Prior experience in the cybersecurity industry, with proven leadership of a regional or multi-country pre-sales team

• Ability to manage team members across multiple countries, languages, and time zones within APAC

• Strong presentation skills in English, including public speaking at conferences and industry events; additional regional languages (e.g., Bahasa, Mandarin) are a plus

• Experience dealing with customers of differing sizes in a pre-sales setting across APAC markets

• Familiarity with sales methodologies such as Force Management, Solution Selling, or The Challenger Sale

• Demonstrated ability to handle objections, think on your feet, and lead by example

• Capacity to explain technical solutions to a business-focused customer, with experience in consultative selling of complex services

• Willingness to travel up to 50% within the region, including for conferences and partner events

• Track record of project leadership, indirect/channel sales experience, and operating in a high-growth, dynamic company

• Deep understanding of cybersecurity, SaaS architecture, and typical business email systems

• Understanding of regional data compliance requirements such as Australia's Privacy Act and Malaysia/Indonesia's data protection laws

• Cultural awareness and ability to work effectively across diverse APAC markets

• Familiarity with AI tools (e.g., Claude) to aid in day-to-day job requirements

Qualifications:

• Degree Level education (preferred but not required)

• Relevant industry certifications (vendor-specific, CISSP, or equivalent)

The on-target earnings (OTE) is a competitive salary based on experience with a 70/30 (OTE) plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.