- Salary
- $50+
- Location
- Massey Campus (Ft. Pierce), United States of America
- Workplace
- Hybrid
- Type
- Full-time
- Education
- Associate
- Source
- Workday
Description
Job Description
Interim Records Specialist
Are you detail-oriented, customer-focused, and passionate about helping students succeed? Join our Enrollment and Student Services team as an Interim Records Specialist, where you'll play a vital role in supporting students throughout their educational journey. In this fast-paced position, you'll ensure the accuracy and integrity of student records, process admissions and transcript documentation, and provide exceptional service to students, faculty, and staff.
If you thrive in an organized environment, enjoy working with technology and records management, and take pride in delivering accurate, timely service, we encourage you to apply and make an impact at our College.
About Us
Indian River State College is a leading public institution on Florida’s Treasure Coast, serving students across multiple campuses in four counties. We are committed to academic excellence, innovation, and community engagement, offering associate and bachelor’s degrees, workforce training, and continuing education programs that meet the needs of our region.
At The River, we believe every student’s and every employee’s story matters. We value the diverse perspectives, experiences, and talents that come together across our campuses, creating a learning environment and workplace that is supportive, inclusive, and inspiring.
With flexible learning options online, on campus, and hybrid, we meet students where they are and prepare them for real-world success. Programs like the Promise Program expand access by providing eligible students with tuition-free opportunities, ensuring every learner has the chance to thrive.
Why Join The River
When you join Indian River State College, you become part of a collaborative and mission-driven community where your work makes a meaningful impact. Here, your role is more than a job; it’s an opportunity to shape futures, support student success, and contribute to a college that is changing lives every day.
What We Offer
We are committed to supporting the well-being and professional growth of our employees through a comprehensive and competitive benefits package:
- Health & Wellness: Medical, dental, and vision coverage; flexible spending accounts; life insurance; supplemental plans; and an Employee Assistance Program (EAP)
- Affordable Coverage: PPO and HMO options starting at approximately $50/month for individual coverage and $180/month for family coverage
- Retirement Security: Florida Retirement System (FRS) participation, plus optional tax-deferred annuities and Roth 403(b) plans
- Work-Life Balance: Generous paid vacation, personal, and sick leave
- Perks & Discounts: Reduced rates on services and access to local attraction discounts
- Growth & Development: Professional development opportunities, leadership training, and career advancement pathways
JOB SUMMARY:
Under direct supervision, processes documents and maintains records for the College. Duties include: assisting students with the admissions process; processing and uploading documents; processing educational records requests; and working with archived files.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Assists the Enrollment and Student Services Division in support of all services provided to students; assists students with application and residency documentation, waiver requests, and transcript and records requests; refers students to appropriate institutional and community resources as needed; provides support to students in the planning and achievement of educational and career goals; and promotes student awareness of educational resources.
- Processes documents; uploads and retains forms, documents and other types of records; and retrieves as needed.
- Converts paper documents into an electronic format for various records; scans microfiche; and shreds.
- Enters data into the student information system.
- Processes: incoming transcripts from the National Student Clearing House, WES, IEE, and Spantran; military transcript request waiver forms; enrollment verifications; and state/federal court subpoenas.
- Assists faculty with attendance confirmations and grade entry; assists faculty and advisors with registration corrections.
- Assists with diploma mailings; assists with athletic eligibility submissions; and supports the admissions correspondence process.
- Works with alien numbers, FIEID Error, and duplicate social security numbers reports.
- Researches student records; retrieves AICE Cambridge Test Score.
- Manages archived files.
- Processes returned mail; handles walk-ins as well as telephone and email inquiries regarding transcripts, transcript requests and record changes; and responds to requests via Parchment for student e-transcripts for them then to forward on to the student.
- Completes all other duties and responsibilities as assigned.
QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:
- High school diploma or equivalent (Associate degree preferred); one (1) year of related clerical work experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
- Knowledge of office practices and equipment.
- Knowledge of Florida residency rules and FERPA law.
- Knowledge of student admissions, records, and optical imaging.
- Skill in typing, word processing, data entry, and filing.
- Skill in organizing, time management, auditing, and prioritizing.
- Skill in delivering customer service.
- Skill in working with Microsoft Office and Windows based applications including Workday, Mariner, or other Integrow Student Information systems.
- Ability to be accurate, pay attention to details, be flexible, multi-task, be people oriented, and work independently.
PHYSICAL DEMANDS:
This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.