- Salary
- C$70k – C$85k/yr
- Location
- Sudbury, ON
- Workplace
- Onsite
- Type
- Full-time
- Department
- Flynn Group of Companies
- Source
- Lever
Description
• Coordinate with the Service Manager on project progress, service priorities and final project details.
• Dispatch technicians with clear job instructions and required documentation.
• Monitor job performance, material usage, and completion timelines.
• Provide regular updates to clients and maintain strong customer relationships.
• Support field crews by overseeing and reviewing repairs, inspections, and maintenance work.
• Resolve on-site issues and ensure compliance with safety and company policies.
• Manage service inventory, equipment, and fleet compliance.
• Train, coach, and evaluate technicians and identify future leaders.
• Conduct regular site visits to monitor quality, safety, and training needs.
• Maintain on-call status for emergency service response.
• Display excellent interpersonal and communication skills, both written and verbal.
• Form and maintain customer relations, in person, through email, and over the phone.
• Ability to read and interpret blueprints, work orders, and technical documents.
• Ability to multitask, prioritize, stay organized, and perform in a deadline-oriented environment.
• Reliable and strong problem-solving skills.
• Work independently as well as in a team-based environment.
• Work in a fast-paced environment and strong attention to detail.