Manager Product Performance & Optimisation

About the Role
As Manager Product Performance & Optimisation, you will play a key role in supporting BOQ’s Business Lending, Home Loan and Deposit Product teams to drive portfolio growth, profitability and customer value. Working at the intersection of product, analytics and pricing, you will use data-driven insights to identify opportunities, influence strategic decisions and optimise product performance across the portfolio.
You will partner with a wide range of stakeholders across Product, Distribution, Finance, Treasury and Analytics to develop and implement pricing strategies that balance commercial outcomes with customer needs and market competitiveness. The role also supports the governance of pricing initiatives, including preparing proposals, coordinating key forums and committees, monitoring outcomes and ensuring robust governance practices are maintained. This is an excellent opportunity for a commercially minded professional who enjoys combining analytical thinking with stakeholder influence to deliver meaningful business outcomes.

About You
You are commercially astute, analytically strong and naturally curious about what drives business performance. You are skilled at turning complex information into actionable insights and are confident working with data to support decision-making and value creation. With experience in financial services or a similar commercial environment, you understand the importance of balancing growth, profitability, risk and customer outcomes.
You are a strong relationship builder who can effectively engage stakeholders at all levels, communicate complex concepts clearly and influence positive outcomes. You have experience working with reporting, modelling or analytical tools and are comfortable navigating large data sets to identify trends and opportunities. While qualifications such as Accounting, CFA or similar are desirable, your ability to think strategically, solve problems and deliver results in a collaborative environment will be key to your success in this role.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.