KBS Process Manager - S2P (KONE BUSINESS SERVICES) F/M

KONE Business Services (KBS) is looking for an experienced transformation and process & operations development professional with hands on Source to pay process experience and a solid business background to support our global vision of becoming more effective business partners and more efficient in the end-to-end process transactions.

The purpose of this position is to drive the End-to-End (E2E) S2P transformation agenda in KBS, defining & driving the KONE Way, priorities and roadmaps with Global Process Owners, Business Lines and global functions.

As a KBS Process Manager Purchasing,  you have KBS ownership of KONE purchasing related subprocesses; order placement, order confirmation, goods receipt process with focus on enabling the following processes to flow seamlessly in invoice processing, accounts payable, outgoing payments, and -helpdesk. You will report to the Head of KBS Source-to-pay and be part of the global KBS source to pay organization.

As the KBS Process Manager, Purchasing you are accountable for:

• Program manage in KBS the E2E process transformation in assigned initiatives, special focus on KBS Purchasing HUB initiative.
• Ensure we have clear and up-to-date KBS E2E transformation roadmaps
• Ensure KONE Way is properly defined, documented and tools implemented for KBS operations harmonization purposes
• Ensure all contributors understand their roles & responsibilities, and the overall KONE WAY process and operating model
• Ensure we have a clear approach to map deviations in the units vs KONE Way

Main responsibilities

• Working closely with the Global Business Lines, Functions and GPOs, act as their Go To person in KBS for Purchasing
• E2E transformation roadmap development and deployment in KBS
• Help GPOs get KONE Way fixed & documented:
• E2E process KPI definitions and reporting in a common tool
• Define how we drive standardization - documentation of KONE Way Global  Operating Procedures
• Support Operating Model development considering E2E dependencies
• Monitor and drive process compliance, make sure processes are deployed and used as designed
• Drive Lean in S2P E2E process
• Work closely with the respective operations to have an up-to-date view constantly on the operations to be able to identify improvement areas
• work closely with the Business Partner function
• take part in relevant AI, automation and harmonisation programs and projects

Requirements for the role

• Minimum of 3-5 years of international business experience, in P2P either in Finance or Sourcing
• Ability to drive for, and manage change
• Ability to influence people and work in a matrix environment
• Proven track record of understanding processes and linkages between different tools
• Strong attitude towards root cause analysis and problem solving, execution mindset
• Solid collaboration skills
• A desire for continuous learning & improvement
• Good understanding of SAP ERP and related P2P solutions
• Ability to document and communicate preferred ways of working, and identify deviations in a constructive way
• Ability to identify priorities and turn ideas/issues into action
• Process knowledge in Procurement area is required
• Understanding of KONE FL and KBS Procurement operations
• Engaging operations team members contributing to desired E2E outcomes with purpose
• Project management skills with desire to make an impact and drive initiatives forward with speed and quality

What we offer

At KONE, we are committed to creating a supportive and engaging workplace where you can thrive. Some of our benefits include:

• A competitive salary and an attractive yearly performance bonus.
• Opportunities to grow and develop, with access to learning programs and support for language courses.
• Hybrid work model offering flexibility in how and where you work.
• Extra vacation days to support your work-life balance.
• Multisport card to support your fitness and well-being goals.
• Team events, fostering a sense of connection and collaboration.

Salary

From 3.580 EUR/month; Our final offer will be based on your experience and qualifications.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/