Shift Incharge

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Service Engineer – Fleet In-Charge is responsible for the end-to-end maintenance, availability, and safe operation of diesel-powered Passenger Carriers and Scissor Lift equipment used in underground mining operations. The role involves hands-on service engineering, fleet supervision, manpower coordination, and ensuring compliance with safety, quality, and performance standards.


 

1. Fleet Maintenance & Availability

• Ensure maximum availability and reliability of the assigned fleet of diesel Passenger Carriers and Scissor Lifts used in underground operations.

• Plan and execute preventive, predictive, and breakdown maintenance activities as per OEM recommendations and site requirements.

• Monitor equipment health, recurring failures, and take corrective and preventive actions to improve MTBF and reduce MTTR.

2. Service Operations & Supervision

• Supervise day-to-day service activities of service technicians and helpers deployed for the fleet.

• Allocate jobs, schedule maintenance tasks, and monitor execution to ensure timely completion with required quality standards.

• Provide hands-on technical support for complex troubleshooting and critical repairs.

3. Safety, Compliance & Standards

• Ensure all maintenance and service activities are carried out in strict compliance with safety regulations, underground mining norms, and company SOPs.

• Conduct job safety analysis (JSA), toolbox talks, and ensure proper permit systems are followed before starting any job.

• Ensure equipment is released for operation only after proper inspection, testing, and safety clearance.

4. Documentation & Reporting

• Maintain accurate maintenance records, job cards, service reports, breakdown logs, and daily equipment status reports.

• Track delays, repeat failures, parts consumption, and additional work requirements.

• Prepare fleet performance reports highlighting equipment availability, downtime reasons, faults observed, and improvement actions.

5. Spares & Coordination

• Coordinate with stores and planning teams for timely availability of spares, consumables, and tools required for fleet maintenance.

• Identify critical spares, raise indents, and support inventory optimization to avoid equipment downtime due to parts shortage.

6. Stakeholder & Team Coordination

• Coordinate with operations, shift in-charges, safety teams, and client representatives to ensure smooth equipment deployment and maintenance planning.

• Communicate equipment status, constraints, and readiness clearly to users and management.

7. Continuous Improvement

• Analyze equipment performance trends and propose technical modifications or process improvements to enhance safety, reliability, and productivity.

• Support implementation of TPM, reliability-centered maintenance, and best maintenance practices at site.

Qualifications & Experience

• Diploma / Degree in Mechanical, Electrical, or Automobile Engineering.

• Proven experience as a Service Engineer handling diesel-powered underground or mining equipment.

• Strong knowledge of hydraulic, electrical, and diesel systems.

• Experience in supervising technicians and managing a dedicated equipment fleet is preferred.

Key Competencies

• Strong troubleshooting and diagnostic skills

• Leadership and team coordination

• Safety-first mindset

• Planning, documentation, and reporting discipline

• Ability to work in underground mining conditions

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