Patient Care Tech - Short Stay Observation Unit (1.0 Day/Eve)

Work Shift

Day/Eve every 3rd wknd, every other holiday

Work Shift

Day

Scheduled Weekly Hours

40

Summary

This position supports Mercy’s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.

Job Description

Job Duties

• Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
• Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
• Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others
• Maintain accurate and real time documentation of patient care provided
• Assure patient privacy by knocking on doors, closing curtains and protecting patient information
• Respond within scope of practice to emergencies and life-threatening conditions
• Demonstrate support for changes in practice designed to improve performance.
• Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers
• Maintain cleanliness and organization of patient rooms and department work areas
• Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
• Demonstrate effective and age appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers
• Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor
• Collect lab specimens as needed
• Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Knowledge, Skills and Abilities

• Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette
• Creates a welcoming environment for all healthcare team members
• Demonstrates the ability to provides safe and effective patient care
• Must have the ability to remain focused in stressful situations and perform multiple tasks quickly

Professional Experience

• Previous Patient Care Tech or Certified Nursing Assistant experience preferred

Education

• High School diploma or equivalent required
• In addition, ONE of the following is preferred:
  • ­completion of a Certified Nurse Assistant (CNA) or Health Support Professional program; or comparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional program­
  • a minimum of 2 years in a Bachelors in Nursing Degree program
  • first year student in an ADN program

Licensure, Certification, Registration

• Current certification in Basic Life Support (BLS) in accordance with the American Heart Association required.
• Iowa Dependent Adult Abuse/Iowa Child Abuse Mandatory Reporter training required.  Employee must submit certification of completed training to Human Resources prior to start or transfer date.

Physical Requirements

Heavy: Exert 50-100 lbs. of force occasionally and/or 25-50 lbs. of force frequently

Pay Rate Type

Hourly

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.