Health Information Management Coordinator

• Process Release of Information requests, including client access requests and disclosures to authorized third parties (e.g., school boards, lawyers, insurance providers, and healthcare partners);
• Scan, index, and upload clinical documentation into the client Electronic Health Record (EHR) and maintain paper-based records as required;
• Retrieve, prepare, and organize records for scanning in accordance with established procedures;
• Investigate and follow up on incomplete or misidentified reports or information;
• Maintain the integrity, accuracy, and confidentiality of client health records by adhering to organizational policies, procedures, and legislation;
• Perform data entry, validation and coding in accordance with departmental standards and established workflows;
• Manage discharged, inactive, archived and surplus client records in compliance with retention schedules;
• Process portal requests and enrollments, ensuring timely access to health information;
• Provide guidance and support to staff across the organization regarding health records processes, documentation standards, and records management best practices;
• Participate in quality assurance activities and contribute to the continuous improvement of health records processes and services

• Graduate of a recognized Health Information Management (HIM) program with a minimum of two (2) years experience in a health care environment
• Active member in good standing with the Canadian Health Information Management Association (CHIMA)
• Knowledge of the Personal Health Information Protection Act (PHIPA), health information privacy principles, and confidentiality requirements
• Experience working with Electronic Health Records (EHR’s); experience with MEDITECH Expanse is considered an asset
• Demonstrated proficiency in data entry and electronic documentation with a high degree of accuracy
• Proficient in the use of computer applications including MS Office Suite, Outlook, Microsoft Teams, and healthcare information systems and web-based applications
• Excellent verbal and written communication skills
• Strong interpersonal, organizational, critical thinking and problem-solving abilities
• Demonstrated ability to work independently and effectively with minimal supervision
• Strong customer service skills with the ability to respond professionally to internal and external stakeholders
• Working knowledge of medical terminology
• Bilingualism (English and French) is considered an asset
• Flexibility to work until 6:00 p.m., as required

Internal Deadline: August 4th, 2026
 Attn: Internal Staff 

Staff actively working in these roles may be prioritized based on your circumstances: 

• Expression of Interest (EOI): Employees currently in this position who wish to be considered for a transfer (including a change in stream, site, or employment status) should select “Paste Resume” and clearly outline your requested change in the text box provided. 

• Position Change: Employees applying for change in position or a promotion, please submit a cover letter and resume. 

We’re committed to creating an accessible and inclusive candidate experience. If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you and we’ll be happy to support you. 

Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team! 
 
    
@Erinoakkids  
The successful candidate will be required to complete a vulnerable sector search. 
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.