senior manager, Internal Audit - Automation & Process Improvement

Now Brewing – senior manager, Internal Audit -Automation & Process Improvement! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Job Summary and Mission:

The Senior Manager, Internal Audit – Automation & Process Improvement is responsible for transforming the Internal Audit function through the strategic use of data, automation, and advanced analytics. This role leads the design and implementation of continuous monitoring capabilities, drives process improvement initiatives, and embeds AI-enabled solutions to enhance audit quality, efficiency, and risk coverage.

This leader partners closely with audit teams, technology, data, and business stakeholders to modernize audit methodologies and enable a more proactive, insight-driven audit function.

Summary of Key Responsibilities:

Audit Transformation & Strategy

• Define and execute the Internal Audit automation and continuous monitoring strategy aligned with organizational priorities.
• Identify opportunities to embed AI, data analytics, and automation across the audit lifecycle (planning, execution, reporting, and follow-up).
• Establish a roadmap for scaling digital audit capabilities globally.

Automation & Process Improvement

• Lead process improvement initiatives to streamline audit workflows and eliminate manual, repetitive tasks.
• Design and implement automation solutions (e.g., RPA, workflow tools) to improve audit efficiency and consistency.
• Standardize processes, templates, and methodologies to enable scalable delivery.

Continuous Monitoring & Data Analytics

• Build and maintain continuous monitoring frameworks for key risk areas and controls.
• Develop data-driven dashboards and real-time risk indicators to support proactive risk identification.
• Partner with business and IT teams to access, integrate, and govern data for audit purposes.

AI & Advanced Analytics Enablement

• Evaluate and deploy AI/ML use cases within Internal Audit (e.g., anomaly detection, predictive risk modeling, document intelligence).
• Integrate advanced analytics into audit planning and risk assessment processes.
• Establish governance, controls, and ethical considerations around AI usage within audit.
• Upskill the audit team on AI tools, data literacy, and advanced analytics techniques.

Stakeholder Engagement

• Serve as a strategic partner to audit leadership, technology teams, and business stakeholders.
• Translate complex data and analytics insights into actionable business recommendations.
• Communicate transformation initiatives and progress to audit leadership and the Audit Committee, as appropriate.

Team Leadership & Capability Building

• Lead and develop a high-performing team focused on digital audit capabilities.
• Foster a culture of innovation, continuous improvement, and experimentation.
• Drive adoption of new tools, technologies, and ways of working across the audit function.

Governance, Risk & Compliance

• Ensure automation and AI solutions comply with internal control frameworks (e.g., SOX) and data governance requirements.
• Embed controls within automated processes and continuous monitoring solutions.
• Support external/internal audit reviews related to technology-enabled audit activities.

Summary of Experience:

Required

• 8+ years of progressive experience in internal audit, external audit, risk management, or a related discipline.
• Demonstrated experience with automation, data analytics, and/or digital transformation initiatives.
• Strong knowledge of SOX/internal controls, risk assessment, and audit methodologies.

Preferred

• Experience in a complex, highly regulated, or publicly traded environment.
• Experience implementing RPA, AI/ML, or advanced analytics solutions in an audit or risk environment.
• Experience with tools such as Power BI, Tableau, Alteryx, Python, SQL, or similar.
• Knowledge of enterprise systems (e.g., SAP, Oracle) and data architecture.

Education and Certification:

• Bachelor’s degree in Accounting, Finance, Information Systems, Data Analytics or a related field.
• Professional certification(s): CIA, CPA, CISA, CFE or equivalent.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.