- Location
- Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia · published
- Type
- Full-time
- Source
- Workable
Description
Being a Brow Expert in the company, you will be trained and certified on the unique skillset of brows & facial waxing on top of having the best knowledge on make-up application techniques, tips & tricks as well as be exposed to a wide range of make-up products. A Brow Expert will also be able to build up their own base of regular customers to ensure that you have a constant flow of customers.
Responsibilities:
- Demonstrate the use of brand’s make up products & services
- Market & Sell brand’s products & services
- Build and maintain good relationships with customers as well as store managers and cast members.
- Engage customers in a productive discussion to address skin concerns
- Perfectly identify customer’s skin condition and recommend the right products
- Host/Organize occasional workshops or parties for customers’ engagement
- Perform only Benefit approved and trained services offered on service menu to Benefit quality standards to ensure customer satisfaction
- Arrange appointments for return services
- Maintain counter cleanliness
- Ensure that top selling stock are not facing low or out of stocks issues; shelves are fully stocked at all time.
- Ensure personal bow bar areas are always at tip top condition, communicate maintenance issues to counter manager/sales manager
- Adhere to hygiene standards of the brand
- Ensure that the Benefit uniform is worn and full make up is always applied during work hours
Benefits
Market-aligned salary and performance-based incentivesSales commissions or bonuses for eligible retail rolesEmployee Product PrivilegesOpportunities for internal mobility across LVMH maisons and regionsOngoing professional and technical training (beauty expertise, retail excellence, management skills)Medical insurance coverage, mental wellbeing supportInclusive & Diverse Culture