- Experience
- 1+ years
- Education
- High School
- Source
- Fountain
Description
The House Attendant Lead serves as a primary point of contact for questions and/or complex problems, in partnership with Housekeeping leadership. This role also performs the responsibilities of a House Attendant to include cleaning and maintaining the appearance of the public areas of the hotel, deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).
QUALIFICATIONS:
- High School diploma or equivalent and at least 1 year of experience in a hotel or a related field preferred.
- Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must maintain composure and objectivity under pressure.
JOB RESPONSIBILITIES:
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Clean/Buff floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed according to hotel standards.
- Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
- Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner.
- Practice safe work habits to ensure safety to guests, fellow associates and self.
- Handle items for "Lost and Found" according to Aimbridge Hospitality standards.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
- Complete daily assignment check list and submit to supervisor at the end of the day.
- Perform other tasks/jobs as assigned by the supervisor or manager.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
The Holiday Inn Express® Hotel & Suites Ft Myers East - The Forum is one of the most popular hotels in the in Fort Myers area. The hotel's location gives travelers easy access to I-75, Southwest Florida Regional Airport (RSW) and local businesses and attractions. Lodging here puts guests minutes from various attractions Manatee Park, beautiful Sanibel & Captiva Islands, and Ft Myers Beach. Our hotel is located at The Forum, a shopping and entertainment destination that is near Miromar Outlet Mall and Bass Pro Outdoor World. From watching spring training for the Red Sox and Twins to touring the historic Edison and Ford Winter Estates numerous attractions await you in Fort Myers, FL. Business travelers will enjoy being near Ft Myers' business district, Lee Civic Center, Harborside Event Center, Florida Gulf Coast University, Chico's World Headquarters, Gulf Coast Medical Center, and other businesses in downtown Fort Myers.
Application deadline for Colorado positions:
