ASSISTANT, BUSINESS OPERATIONS

SUMMARY OF DUTIES

Responsible for preparing patient bills and collecting payment from patient. Register for admission and collection deposit. Participate in any activities of the organization when required to ensure effective and efficient management and the achievement of the targets and goals as set by the Accountant or Management.

MAIN DUTIES RESPONSIBILITIES

1.To generate receipt for collection received from patient.

2.To key-in all charges as per charged form, discharge slip, prescription slip and medication chart into HITs system.

3.To finalize the bill and check the entitlements of patients who cover under guaranteed letter.

4.To send discharged insurance form to consultant complete.

5.To assist the registration counter on the validity and coverage of existing guaranteed letter. T

6.o keep informing the Outpatient Service Staff on the status of the Guarantee Letter, coverage or patient medical entitlement and new debtor code.

7.To entertain calls from companies and patients in requesting for example the itemized bills.

8.To file and save the documents in proper manner.

9.To assist the credit controller unit whenever there is any requirement needed. 10.To input remark of patient validity of GL into patient detail.

11.To issue and monitor the issuance of guaranteed letters for referred cases. 12.To perform any other duties as and when required by the management. 13.Register inpatient, outpatient, daycare and

newborn admission into HITS/KCIS.

14.Accompany patient/relatives to the ward concerned.

15.Collect deposit upon admission and part payment from payment/relative, if any.

16.Print cycle bill (interim bill) and visit patient/relatives for topping up deposit 17.Attending patient/relative enquiry.

18.Relief cashier and MCO, if any

19.To promote, support and ensure patient understanding of Patient and Family Rights.

QUALIFICATIONS REQUIRED

SPM holder or equivalent work experience

EXPERIENCE REQUIRED

• One years’ experience in accounts payable management.
• Have good common sense combined with the use of accurate and complete analysis of known information.
• Achievement oriented, self-starter, independent, high-degree self-motivation