GAM Key Account Manager Europe, Castrol

Job Family Group:

Sales Group

Job Description:

This is a role within the Castrol organisation and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership.

As the GAM Key Account Manager for Europe, the role leads the development and delivery of Castrol’s Global Account strategy across the region. It carries responsibility for meeting business goals, activating global agreements and maintaining strong commercial performance across European markets.

The position blends strategic direction with day‑to‑day commercial management. It oversees key account plans, coordinates major sales and marketing activity and works closely with country teams to ensure consistent execution. It also contributes to capability building through coaching and support for local account managers. The scope of the role, including financial ownership, regional reach and leadership expectations, determines the grade.

Key Accountabilities

The role:

• Shapes and delivers long‑term account strategies aligned with Castrol’s Lubricants Growth Strategy.

• Leads the activation of global agreements across Europe and ensures alignment between central and country teams.

• Maintains senior relationships across customer organisations and internal stakeholders.

• Identifies customer needs and develops clear, relevant value propositions.

• Sets annual sales objectives, tracks performance and takes action to meet agreed financial measures.

• Oversees aftermarket activity including genuine oil programmes, pricing and portfolio discussions.

• Supports National KAMs and country teams through coaching, guidance and joint customer engagement.

• Acts as the escalation point for complex customer issues.

• Ensures HSSEQ and ethical standards are met in all account activity.

Job Requirements

Education

• University degree preferred

• Fluent English

Experience & Capabilities

• Background in senior account management with complex customers

• Strong commercial negotiation capability

• Knowledge of the automotive sector and aftermarket dynamics

• Lubricants experience beneficial

• Experience developing or supporting sales teams

• Ability to convert technical information into clear commercial outcomes

Competencies

• Account and Key Account Planning at mastery level

• Customer Relationship Management at mastery level

• Strong influencing and problem‑solving skills

• Commitment to HSSEQ and ethical conduct

Why Join Us?

At BP, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.

There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Reinvent your career as you help our business meet the challenges of the future.

Apply now!

Travel Requirement:

Negligible travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Account strategy and business planning, Agility core practices, Business Acumen, Business Analysis, Consultative selling skills, customer and competitor understanding, Customer Profitability, Customer Segmentation, Customer Value Proposition, Digital Fluency, Global Perspective, Internal alignment, market, Negotiating value, Offer and product knowledge, Partner relationship management, Sales forecasting/demand planning, Sector, Stakeholder Management

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Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.