Teller I

Description

Join Blue Sky Bank's team as a Teller I in Weatherford, Oklahoma!

Support customers. Build relationships. Deliver exceptional service.

As a Teller I, you will serve on the front lines of the bank, assisting customers with a variety of financial products and services while ensuring accurate and efficient transaction processing. This role requires strong attention to detail, operational knowledge, and a commitment to delivering outstanding customer service. You will promote bank products and services through referrals and cross-selling, while contributing to a positive team environment and supporting branch operations.

Why Blue Sky Bank?

• Benefits – Enjoy a comprehensive benefits package that includes a starting accrual of three weeks of paid time off, a 401(k) plan with employer matching, and medical, dental, and vision insurance. Additional benefits include a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA, voluntary accident and critical illness coverage, and 100% employer-paid short-term Disability, long-term disability, and group life/AD&D insurance, as well as optional voluntary life/AD&D coverage.
• Customer Impact – Play a direct role in providing exceptional service and building lasting relationships.
• Team Environment – Be part of a collaborative, supportive workplace culture.
• Growth Opportunity – Build foundational banking experience and develop your career.

What You'll Do

• Deliver exceptional customer service by responding promptly to inquiries, resolving account issues, and ensuring a positive customer experience every interaction.
• Build and maintain strong customer relationships by understanding needs, offering tailored solutions, and going above and beyond expectations.
• Handle routine banking transactions including deposits, withdrawals, payments, and check cashing with accuracy and efficiency.
• Verify customer identity, detect fraud risks (scams, phishing, red flags), and follow all security and regulatory procedures.
• Promote bank products and services by identifying opportunities and referring customers to appropriate team members (Personal Banker, Head Teller, etc.).
• Maintain up-to-date knowledge of bank products, services, policies, and compliance requirements.
• Support daily teller operations, including cash handling, balancing, and transaction processing with accuracy.
• Assist customers with digital banking, account maintenance (checks, debit cards), and general account support.
• Complete administrative tasks such as data entry, document uploads, scanning/indexing, and maintaining retail logs.
• Collaborate with team members to achieve branch goals, share knowledge, and foster a positive, supportive work environment.
• Demonstrate reliability, accountability, and professionalism while contributing to team success and celebrating achievements.
• Provide a warm, welcoming experience by greeting customers, assisting promptly (in-person, drive-thru, and phone), and expressing appreciation for their business.

Requirements

Required Qualifications

• Education: High School Diploma or GED
• Valid driver’s license, proof of insurance, and reliable transportation
• High level of professionalism and integrity
• Strong customer service and communication skills
• Friendly, courteous, and service-oriented demeanor
• Ability to multitask, prioritize, and meet deadlines
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Ability to navigate multiple systems and platforms
• Flexible, adaptable, and willing to learn

Preferred Qualifications

• 6 months of banking experience
• Cash handling experience
• Customer service experience