AVP, Chief of Staff & Head of Strategy – Emerging Markets

The Opportunity:

This role sits at the center of the Emerging Markets office, serving as a force multiplier for enterprise growth and transformation priorities. It translates strategy into execution and supports high-quality decision-making through insights, analytics, financial management, and structured governance.

Partnering closely with senior leaders and business heads, the role drives alignment, execution discipline, and organizational effectiveness across a complex multi-market, multi-business portfolio. It offers a distinctive combination of strategy, business insight, financial oversight, and executive partnership in a high-visibility environment.

Responsibilities:

1. Strategy Development & Enablement

• Translate enterprise strategy into clear priorities, KPIs, milestones, and execution plans
• Support senior leadership decisions by distilling complexity into clear insights, trade-offs, and actions
• Drive alignment and accountability across leadership and business teams to execute strategic priorities through milestone tracking and follow-up and lead strategic interventions

2. Financial Management & Analytics

• Provide forward-looking business insights and analytics, anticipate emerging business and financial risks to support disciplined growth, strengthen capabilities and other timely management actions
• Lead enterprise planning with business and finance teams to align priorities, resources, and outcomes
• Oversee budgets, cost allocations, and investment prioritization with strong financial discipline

3. Executive Governance & Leadership Office Management

• Establish governance frameworks that reinforce execution discipline, transparency, and alignment on priorities
• Monitor progress through governance forums, escalating issues and coordinating interventions where needed
• Manage leadership office operations, governance cadence, executive communications, and leadership forums to enable effective decisions

Required Qualifications:

• Bachelor’s degree in business, Finance, Economics or related discipline; MBA preferred
• 12–15+ years of experience in strategy, consulting, business development or financial services
• Experience in financial management within insurance preferred
• Proven track record in driving strategy execution, transformation, and enterprise results
• Strong commercial acumen, analytical and financial modelling capabilities, with ability to translate insights into actions
• Experience operating across multiple markets, business units, or complex matrix environments preferred
• Strong stakeholder management and communication skills, with ability to engage senior leadership.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid