- Location
- Corporate Office - Knoxville, TN, United States of America
- Workplace
- Onsite
- Type
- Internship
- Department
- IT
- Seniority
- Internship
- Industry
- Retail
- Category
- Human Resources
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Workday
Overview
Stand Out For Good seeks a Hospitality Learning & Development Intern for our Knoxville corporate office. This internship offers hands-on experience in instructional design, training development, and organizational culture. You'll create engaging training materials, develop facilitator guides, research innovative learning strategies, and design hospitality programs supporting guest experience excellence. Partnering closely with the People Development team, you'll craft learning resources that embody our mission to 'Stand Out. For Good.' We seek creative, detail-oriented individuals pursuing degrees in HR, Communications, Hospitality, Business, Education, or Journalism with exceptional communication and time-management skills.
Description
Role Overview
The Hospitality Learning & Development Intern plays a key role in supporting the creation, development, and execution of training programs that enhance the associate and guest experience. This position partners closely with the People Development team to create engaging learning materials, onboarding programs, hospitality initiatives, leadership development resources, and communication tools that bring our culture and values to life. This internship provides hands-on experience in instructional design, training development,
associate engagement, hospitality strategy, and organizational development.
Primary Responsibilities
Content Creation
Create training materials that align with company culture, brand standards, and learning objectives.
Assist with writing facilitator guides, discussion prompts, role-playing activities, and participant exercises.
Develop creative content that supports associate development and engagement.
Research and recommend innovative learning strategies and engagement activities.
Support the design of presentations, training collateral, and communication materials.
Hospitality & Guest Experience
Help develop training content that supports hospitality, guest engagement, and service excellence.
Assist in creating tools and resources that help associates deliver memorable guest experiences.
Support projects that reinforce company values and hospitality standards.
Qualifications
Currently pursuing a degree in Human Resources, Communications, Hospitality, Business, Education, Journalism or a related field.
Strong written and verbal communication skills.
Excellent organizational and time-management abilities.
Attention to detail and strong proofreading skills.
Creative mindset with a passion for learning and development.
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For® 2023
#4 in Fortune Best Workplaces in Retail™ 2022
#93 in Best Workplaces for Millennials™ 2023
#34 in Fortune Best Workplaces for Women™ 2022
Skills
Languages
About Stand Out For Good, Inc.
Rapidly growing women's fashion company with 5 unique brands in 130+ locations across 38 states, committed to giving back through charitable initiatives and community impact.
