- Salary
- $19+
- Location
- St. Louis, MO, US
- Workplace
- Onsite
- Type
- full-time
- Department
- Administration
- Seniority
- Entry
- Education
- High School
- Industry
- Healthcare
- Category
- Healthcare
- Role type
- Individual Contributor
- Environment
- Clinical
- Closing date
- Today
- Source
- iCIMS
Overview
As a Patient Service Specialist, you'll be the first point of contact for patients entering our outpatient physical therapy centers. Your responsibilities include greeting and registering patients, scheduling appointments, collecting co-pays, verifying insurance, and communicating with insurance companies. You'll ensure patients have a positive experience from check-in to check-out. We offer comprehensive benefits including health insurance, 401(k) matching, and generous PTO for full-time employees.
Description
Overview
Position: Patient Service Specialist-FLOAT
Location: SSM Health Cardinal Glennon- Ronnie's Plaza Float
Floating into St. Louis City, St. Louis County, Jefferson County, Warren County, and St. Charles County. Illinois counties include Monroe, Madison, and St. Clair County.
Type of Employment: Full-time
Schedule: Monday-Friday between the hours of 7 AM & 7 PM.
Compensation: $19/hour- Increases based on experience.
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
Preferred:
- 1 Year Front Desk experience
- Healthcare experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Benefits
Languages
About SSM Health Physical Therapy
SSM Health Physical Therapy provides exceptional outpatient rehabilitation services across multiple locations.