Revenue Cycle Optimization Manager - Hybrid (w/ office hours in Nashua, NH)
SolutionHealth is an integrated health
·May 27, 2026
- Location
- Nashua - 22 Cotton Rd, United States of America
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Experience
- 4+ years
- Education
- Bachelor
- Industry
- Healthcare
- Category
- Finance
- Role type
- People Manager
- Environment
- Office
- Source
- Workday
Overview
As a Revenue Cycle Optimization Manager at Southern New Hampshire Health, you'll drive measurable improvements in accounts receivable performance, cash flow, and revenue integrity across the enterprise. Responsibilities include overseeing AR management, leading strategic initiatives to enhance end-to-end revenue cycle performance, partnering with stakeholders to achieve targeted outcomes, and applying Lean/Six Sigma methodologies to streamline workflows. You'll own key AR metrics, lead denials management strategy, develop strategic initiatives, and serve as a liaison among clinical, operational, financial, and IT teams. The role requires a bachelor's degree in Healthcare Administration, Business Administration, Finance, or related field (with 4 years relevant experience as substitute), PMP certification preferred, and HFMA certification (CRCR, CHFP) preferred.
Description
Come work at the best place to give and receive care!
Job Description:
Who We Are
About the Job
What You’ll Do
- Own and drive performance of key AR metrics, including days in AR, aging by payer and financial class, cash collections, and denial resolution rates
- Oversee AR work queues and follow-up strategies to ensure timely and accurate resolution of outstanding balances
- Lead initiatives to reduce aged AR (90+ days) and improve overall collection velocity
- Monitor and analyze payer-specific trends, identifying systemic issues and escalation opportunities
- Establish, track, and enforce productivity and quality standards for AR staff and external vendors
- Lead denials management strategy, including root cause analysis, prevention, appeals optimization, and recovery tracking
- Develop and implement strategic initiatives to enhance operational efficiency across billing, coding, prior authorization, claims follow-up, and collections
- Apply Lean, Six Sigma, or similar methodologies to streamline workflows and reduce waste
- Identify and resolve systemic issues impacting cash flow, including front-end errors, documentation gaps, coding inaccuracies, and payer-related challenges
- Analyze revenue cycle data and KPIs to develop actionable improvement plans and performance dashboards
- Lead cross-functional revenue cycle projects from initiation through implementation and stabilization
- Manage multiple concurrent initiatives, including enterprise-wide and vendor-led efforts
- Serve as a liaison among clinical, operational, financial, IT teams, and external partners
- Lead change management efforts including workflow redesign, communication, training, and adoption strategies
- Oversee vendor performance and ensure adherence to service level agreements
- Ensure compliance with regulatory requirements, payer guidelines, and internal policies
Who You Are / Requirements
- Bachelor’s degree in Healthcare Administration, Business Administration, Finance, or a related field required
- An additional four (4) years of relevant experience may substitute for the bachelor’s degree
- Master’s degree preferred
- Project Management Professional (PMP) certification required within six (6) months of hire
- PMP certification at time of hire preferred
- HFMA certification (CRCR, CHFP) preferred
- AAHAM certification (CRCE, CPAR) preferred
- Minimum of five to seven (5–7) years of progressively responsible experience in revenue cycle operations with a strong focus on AR management and optimization
- Seven to ten (7–10) years of healthcare revenue cycle leadership experience preferred
- Experience in an acute care or health system environment preferred
- Epic or similar revenue cycle system experience preferred
- Comprehensive knowledge of healthcare billing, payer reimbursement, AR follow-up, and denials management
- Understanding of CPT and ICD-10 coding and charge capture processes
- Strong analytical skills with the ability to interpret complex financial and operational data
- Advanced proficiency in Excel and reporting tools
- Excellent written and verbal communication skills, including executive-level presentations
- Ability to manage multiple priorities in a fast-paced environment
- Ability to translate data into actionable operational strategies
- Ability to lead cross-functional teams and drive accountability without direct authority
- Hybrid position with a minimum of one (1) on-site day per week
Why You’ll Love Us
- Southern NH Medical Center is a 5-time Magnet designated hospital
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Medical, dental, and vision coverage
- Life insurance
- Short- and long-term disability
- Flexible Spending Accounts (FSA)
- Competitive pay
- Tuition Reimbursement
- Nursing Student Loan Paydown Program
- 403(b) Retirement Savings Plan
- Education & Paid training courses for continued career progression
- & So much more!
https://www.snhhealth.org/about-us/about-snhh/careers/benefits
Work Shift:
Full time, 40 hours/week, hybrid w/ office hours in Nashua, NHSolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Skills
Licenses & Certifications
Languages
About Southern New Hampshire Health
Southern New Hampshire Health has been delivering high-quality, compassionate care since 1893, anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital with Magnet® designation for nursing excellence.
