Production Control Specialist

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Under the general supervision of the Manager of DDS Print, the Production Control Specialist is responsible for ensuring all Client Service Level Agreements (SLA’s) are met. Ensure accurate print quality of all products within their area of responsibility. 

Responsibilities:

• Acts as the knowledge expert of client specifications within print operations.  

• Acts as a liaison with Production and Client Services to address issues that arise regarding client SLA to ensure timely resolution of print related issues.

• Proactively communicates issues associated with client SLA’s to management and the Client Service Team.

• Ability to inspect/ verify printed media, materials, and postage through the sign off process.

• Ensures all special handing processes are followed via instructions.

• Provide necessary feedback/ escalation to proper management if standards are not met.  Including active communication between shifts, with peers and across departments.

• Proficient knowledge of all in-house systems specific to each area of responsibility.

• Cross train in all applicable areas to ensure quality goals are met and exceeded.

• Verify that all jobs are properly reconciled and closed in a timely manner accurately.

• Provides training for continuous improvement for new associates and cross training opportunities.

• May perform other duties/responsibilities as needed or assigned.

Qualifications:

• Minimum of 1 year of work experience in a Print/Production environment.

• H.S. degree and equivalent preferred.

• Strong oral and written communication skills. Must be able to communicate effectively.

• Strong organizational skills. Able to multi-task and manage multiple priorities simultaneously.

• Fluency in Spanish highly desired.

• Must be flexible to work overtime, including weekends and holidays as required

• Functional/Technical skills/Written Communication Skills

• Attention to detail

• Process management.

• Ability to spend 8 hours walking on their feet.

• Ability to work under tight deadlines

• Microsoft Office proficient.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Benefits Information:

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].