Food Production Manager 3

Role Overview

Lead large-scale healthcare food production that supports patient care across New York City.

 

Sodexo is seeking a Food Production Manager to join our team at the NYC Health + Hospitals Culinary Center in Brooklyn — a high-volume cook-chill / commissary production environment responsible for preparing and distributing meals across multiple healthcare facilities throughout the city.

 

This is a highly operational leadership role best suited for a hands-on manager who thrives in a structured, unionized healthcare environment and has a proven track record of leading, training, and developing frontline teams within large-scale food production operations.

 

The successful candidate must be comfortable driving accountability, reinforcing standards, coaching frontline employees, and managing within a unionized workforce environment while maintaining a strong culture of safety, quality, and service excellence.

 

Why Join Sodexo?

• Opportunity to lead within one of the region’s largest healthcare food production operations

• Be part of a mission-driven organization supporting patient care throughout New York City

• Gain exposure to high-volume healthcare production systems and operational leadership

• Career growth opportunities within a global organization

• Collaborative leadership team focused on operational excellence and employee development

What You'll Do

• Oversee daily cook-chill food production operations, ensuring food is properly prepped, cooked, cooled, and staged for distribution
• Monitor retherm standards, blast chilling processes, holding times, and temperature compliance in accordance with DOH and regulatory requirements
• Lead, train, coach, and develop a team of approximately 15 union employees, ensuring adherence to operational standards, productivity expectations, and safety procedures
• Establish and reinforce a culture of accountability, professionalism, teamwork, and continuous improvement throughout the operation
• Coordinate daily production activities through cooks, food service aides, and frontline supervisors
• Provide ongoing hands-on training and operational guidance to frontline staff and newly hired employees
• Effectively manage labor within a unionized environment while maintaining positive employee relations and operational consistency
• Maintain Sodexo’s zero-harm safety culture and ensure strict adherence to safety protocols and established programs
• Enforce sanitation, hygiene, HACCP compliance, temperature logs, production documentation, and opening/closing procedures
• Ensure production schedules, food quality standards, and workflow efficiencies are consistently achieved
• Partner with operational leadership to support process improvements and overall production performance

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experience managing high-volume institutional or healthcare food production operations (cook-chill / commissary experience strongly preferred)
• Demonstrated success leading, training, mentoring, and holding frontline teams accountable in unionized environments
• Proven experience managing union employees is strongly preferred and considered a key qualification for leadership roles within this facility
• Strong leadership presence with the ability to drive performance, employee engagement, and operational discipline
• Knowledge of retherm systems, batch cooking, blast chilling, and large-scale meal distribution processes
• Strong understanding of food safety regulations, HACCP standards, temperature controls, and sanitation compliance
• ServSafe certification required upon hire
• Ability to lead effectively in fast-paced, production-driven environments with shifting operational priorities
• Comfort working within refrigerated production environments (protective clothing provided)
• Strong organizational, communication, coaching, and team development skills

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.