Inside Sales Representative

Who We Are

 

HR Dejavoo is a fast-growing payment technology and POS solutions provider serving businesses across the United States. The company delivers innovative payment processing solutions, hardware, and software designed to help merchants streamline operations and accept payments seamlessly.

 

As the organization continues to grow, we are expanding our Human Resources team to support our employees and ensure efficient HR operations across the company.

Who You Are

We are seeking a driven and customer-focused Inside Sales Representative to support the growth of our small and mid-sized account segments. This role is critical to executing our sales strategy by driving proactive outreach, increasing customer engagement, and accelerating sales cycles through efficient, high-frequency touchpoints.

What You'll Do

Account Management & Outreach:

• Manage a portfolio of ~100–150 small to mid-sized accounts.
• Conduct proactive outreach every 2–3 weeks via phone, email, and CRM tools.
• Build strong relationships to drive retention, upsell, and cross-sell opportunities.

Sales Execution:

• Identify new revenue opportunities within existing accounts.
• Qualify inbound and outbound leads and convert them into sales opportunities.
• Support pipeline growth and contribute to overall sales targets.

Customer Enablement:

• Drive adoption of self-service tools and customer portal solutions dejavoo.io.
• Educate customers on products, features, and processes to improve utilization.

CRM & Activity Management:

• Maintain accurate records of all sales activities in CRM.
• Track performance metrics, pipeline status, and customer interactions.
• Follow structured scripts and processes to ensure consistency and efficiency.

Collaboration:

• Work closely with Sales Engineers, Relationship Managers, and Sales Operations.
• Coordinate on technical demos, onboarding, and customer follow-ups.
• Align with marketing and demand generation initiatives.

Key Performance Indicators (KPIs):

• Sales cycle reduction.
• Growth in account revenue (upsell/cross-sell).
• Customer engagement frequency and coverage.
• CRM data accuracy and activity tracking.
• Customer satisfaction (target ~4.5/5).

What You Bring

Required:

• 1–3 years of inside sales, account management, or customer success experience.
• Strong communication and relationship-building skills.
• Experience using CRM systems (Salesforce, HubSpot, or similar).
• Ability to manage high-volume outreach and multitask effectively.
• Results-driven with a strong sense of ownership and accountability.

Preferred:

• Experience in payments, fintech, or SaaS environments.
• Familiarity with sales automation tools and structured outreach cadences.
• Exposure to technical sales support or working alongside sales engineers.

What Success Looks Like:

• Consistently engaging assigned accounts with structured cadence.
• Driving measurable revenue growth across small/mid-tier segments.
• Increasing adoption of self-service tools and improving customer efficiency.
• Maintaining high-quality CRM data and pipeline visibility.

What We Offer

Upon successful completion of the 4-week training program, you will transition into an Inside Sales Representative role.

• Fast-track your career into a full-time sales role.
• On-site in Las Vegas.
• Learn directly from experienced sales leaders.
• Gain real-world experience—not just training.
• Clear path to hire in just 4 weeks.

 

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