Eligibility Officer - Team Leader

Job Description:

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

Are you an experienced Workers Compensation or Personal Injury professional ready to take the next step in your leadership career? Or an established leader looking for a new challenge? This could be the opportunity you’ve been waiting for.
 

We are seeking an Eligibility Team Leader to guide, support and develop a team responsible for eligibility decision-making within a fast-paced and highly regulated environment.
 

About the role

As an Eligibility Team Leader, you will:

• Lead, coach and motivate a team to achieve strong performance and quality outcomes

• Provide guidance on eligibility decisions and ensure compliance with legislative and business requirements

• Support team members through complex decision-making and problem solving

• Monitor performance, identify development needs and drive continuous improvement

• Foster a positive, collaborative and accountable team culture
   

About you

While prior experience specifically in Eligibility is desirable, it is not essential. We are keen to hear from candidates who bring:

• Extensive experience in Workers Compensation, Personal Injury Management, or a closely related sector

• Demonstrated leadership or people management capability (or strong potential and readiness to step into leadership)

• Excellent written and verbal communication skills

• Strong problem-solving and decision-making abilities

• Confidence navigating complex matters and supporting others through them
   

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC 
 

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. 
 

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. 
 

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.
 

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. 
 

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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