Service Coordinator

We are a values-focused organisation, who put the people we support, first. Established in 1982 by a group of local parents who wanted respite and accommodation for their now adult children, we have expanded exponentially because our participants love our services.

At Community Living Options we are dedicated to providing an inclusive environment where people are valued and supported. We welcome applicants with lived experience, all abilities, cultural background, gender, sexuality, age and spirituality.

About The Role:

As a Service Coordinator, you will lead the delivery of high quality, person-centred support within your services, ensuring the consistent application of Active Support principles. You will be responsible for developing and supporting your team through coaching, supervision and reflective practice, while managing service operations including rostering, compliance and stakeholder engagement. This role plays a critical part in driving outcomes for participants, building workforce capability, and embedding strong Practice Leadership across services.

We Are Looking For:

At Community Living Options, we believe that values drive behaviour. We are seeking values driven leaders, who are passionate about making a meaningful difference, not only in the lives of the people we support, but in the development and success of their teams. difference in the lives of others.

• Values-led leaders who put people first and are committed to delivering human rights-based, person-centred support through their teams.
• Authentic and empathetic leaders who build strong, trusting relationships and create inclusive, psychologically safe team environments.
• Experienced in the disability sector who can translate knowledge of Active Support into consistent, high-quality practice across services.
• Skilled in mentoring staff to develop through structured supervision, feedback and reflective practice.
• Strong communicators and decision-makers who can confidently engage with stakeholders, manage competing priorities and navigate complex situations.
• Leaders who embrace accountability, using data, reporting and observation to monitor performance, identify gaps and drive continuous improvement.
• Professionals who value diversity and inclusion, promoting culturally safe and inclusive practices across services.
• Resilient and adaptable leaders who can balance operational demands with a strong focus on practice leadership and workforce capability development.
• Organised and proactive planners who can manage rostering, workforce needs and risk while maintaining a focus on quality of support and outcomes.

What You’ll Need to Thrive in This Role

• NDIS Worker Screening and Working with Children Check
• A current Driver’s License
• Current First Aid & CPR Certificates
• Tertiary Qualifications in Disability, Social Work, Behaviour Science, Psychology of similar/equivalent

Joining CLO, you will be provided with:

• Supportive and inclusive team environment
• Ongoing training and development support
• Salary Packaging benefits (up to $15,899 p.a tax-free)
• Position with purpose whereby you will be making a difference.
• Discounted Gym Memberships
• Discounted Health Insurance

Our Values

• Trust: We are open and honest. We act with integrity.
• Kindness: We support each other, we are compassionate.
• Inclusion: Embracing value in diversity and breaking down the barriers.
• Learning: In learning we will grow
• Connection: We work together to achieve our goals

If this sounds like the right opportunity for you, or to find out more, please call the Recruitment Team on 72219550 for a confidential discussion or submit an application today.