- Location
- Malaysia | Selangor | SDBA AD (B113)
- Type
- Full-time
- Department
- IT
- Source
- Workday
Description
Company :
Sime Darby Beyond Auto Sdn. Bhd.Job Description
Job Purpose:
- To perform quality service and repairs in a professional and timely manner on customers’ vehicles.
Job Content:
Daily Vehicle Handling
- Accurate and timely performance of all work instructions stipulated in repair orders assigned by job controllers.
- Accomplish and maintain high level of quality, productivity and efficiency, achieve daily, weekly and monthly sales targets thus maintain low rate of comeback repairs or complaints
- Responsible for vehicle cleanliness, security and safety while in service centres.
- Immediately inform service foremen on any work delays whenever jobs are unable to meet actual flat rate time.
Operations
- Attend morning briefings daily and responsible to listen and understand latest developments and daily business figures of workshop.
- To obtain minimum of the set Efficiency, Productivity and Utilisation.
- Responsible for ensuring tagging and information on warranty defective parts including daily audit and proper arrangement of warranty defective parts.
- Follows work rules in workshop safety & health practices relating to operation of shop tools, use of personal safety devices, workshop housekeeping, uniform and bay cleanliness.
Workshop Tools and Equipment
- Responsible for workshop regulations on special service tools and hand tools care, usage and cleanliness.
- Maintain clean tools, equipment, facilities, environment and general workshop housekeeping at all times.
Others
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
- Ensure all electrical, air and water appliances are switched off during break times and workshop off operations hours.
- Assist other technicians when required.
- Perform other duties requested by superior not specified above.
- Responsible for Environment, Safety and Health to ensure a safe working environment for all employees, whilst complying with local legal requirements.
Skills
Customer ServiceHousekeeping
