- Salary
- £40k – £50k/yr
- Location
- GB
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Management
- Seniority
- Manager
- Closing date
- Today
- Source
- Vincere
Description
Job Title: Relationship Manager Department: Operations / Relationship Management Team Location: Bristol / Home Salary: Dependent on Experience Reporting To: Chief Operating Officer Role Summary: The Relationship Manager will serve as a key liaison between the company and its clients, managing a portfolio with a strong focus on client satisfaction, risk management, and business growth. The role is a hybrid (Bristol/Home) and reports to the COO.
Core Responsibilities:
• Manage and grow client relationships while ensuring compliance with credit and risk policies.
• Provide solutions to client needs with a proactive, independent, and creative approach offering the highest level of service
• Mentor and develop Account Executives. • Monitor portfolio performance and conduct regular credit reviews
inline with Risk Cohorts. • Preparing for and attending monthly portfolio review with the • Handle payment requests, overpayment negotiations, and risk
escalations. • Contribute to revenue retention and business development efforts. • Underwrite new business deals within authority levels and SLA.
Ideal Candidate Profile:
• Financial services experience (preferably Invoice Finance or Banking). • Strong risk management and credit evaluation skills.
• Experience managing a diverse client portfolio. • High levels of independence, initiative, and time management. • Excellent communicator and able to motivate colleagues. • UK Finance qualification preferred. • Familiarity with Dancerace and Risk Factor systems is advantageous.
Evaluation: This role is well-suited to a mid-to-senior level professional with a strong grounding in invoice finance or banking, and who thrives in a client- focused, past paced environment. The responsibilities suggest a dynamic, high-accountability position requiring excellent judgment, leadership, and commercial awareness.
