- Salary
- $70k – $75k/yr
- Location
- 13800 Heacock Street, Moreno Valley, CA, 92553. Suite, C204
- Workplace
- Onsite
- Type
- Full-time
- Department
- JIR - ECM (Inland Empire)
- Seniority
- Manager
- Experience
- 2+ years
- Education
- Certification
- Source
- Lever
Description
What You Will Do:
- Supports ECM Members with complex medical conditions and completes medication reconciliation in collaboration with pharmacy as available for all ECM-enrolled Members.
- Primarily works with a caseload of Members with complex medical needs (primarily Tiers 1 and 2 as defined in the Risk Grouping section).
- Engages Members and supports/encourages Member activation towards achievement of health goals.
- Promotes a collaborative and effective working environment within the ECM by engaging in evidence-based communication strategies (such as Motivational Interviewing) when discussing responsibility/sharing of tasks, effectively resolving conflicts, and collaborating on Member case discussions.
- Tracks medical and behavioral health outcome measures in the web-based care management platform or equivalent platform.
- Provides Member and family education about chronic medical and behavioral health conditions to improve health literacy.
- Gathers input from other ECM Care Team members to prioritize Member cases for systematic population/caseload review.
- Facilitates and ensures recommendations are communicated across the healthcare team.
- Works with Members to identify health/wellness goals and incorporates these goals into Health Action Plans/Shared Care Plans that facilitate communication among Members and Providers.
- Champions healthy lifestyle changes.
- Coordinates physical care management and care coordination relationships with external healthcare Providers.
- Receives, identifies, and follows-up treatment and medication alerts.
- Consults with the ECM Care Team members about clinical concerns or questions and provides educational training on chronic disease states, prevention, treatment, medications, and healthy living.
- Ensures smooth transitions of care, coordination with hospitals for M1 or with IEHP transitions of care team for M2, regarding Member admission/discharges.
- Conducts medication reconciliations with input from the Member’s PCP.
- Tracks and assures required assessments and screenings are performed, including Comprehensive Health Assessment and Shared Care Plan.
- Reviews Comprehensive Health Need Assessments (splits role with BHCM) upon completion by other care team members.
What you Will Bring:
- Skills/Abilities:
- Excellent organizational skills and attention to detail.
- Excellent written and oral communication skills.
- Extensive knowledge of non-profit organizations.
- Proficient in Microsoft Office Suite or similar software.
- Knowledge of contracting process and associated local, state, federal and other regulations.
- Ability to multi-task, identify problems, provide recommendations to management teams, and implement any applicable systems.
- Ability to work constructively with diverse people and with parties that may have divergent perspectives and interests.
- Understand and appropriately apply Amity policies and procedures and adhere to agency-wide practices and regulations.
- Education and Experience:
- Required:
- Registered Nurse (RN) or Licensed Vocational Nurse (LVN) with the California Board of Registered Nursing
- Minimum of 5 years nursing experience, with at least 2 years in care management, population health, or related field.
- Expert knowledge of healthcare practices, care coordination, and patient-centered care.
- Strong analytical skills with the ability to interpret clinical data and translate findings into actionable strategies.
- Willingness to travel locally as needed to support program initiatives, training, and stakeholder engagement.
- Preferred: Previous Clinical experience working with individuals recently released from jail or prison a plus. Previous Supervisory experience.
- Must have Valid Drivers License
- Must have personal vehicle
- Must have valid car insurance
- Certifications or Licenses:
- Required: RN or LVN
- Preferred: NONE.
- Driver’s License
What We Bring:
- Medical, Dental, Vision.
- Paid vacation, sick time, & holidays.
- 401K, HSA, & Life insurance programs.
- Organization committed to community action.
- Community oriented workplace.