Pediatric Medical Assistant

Job Posting: Pediatric Medical AssistantCompany: Agave PediatricsJob DescriptionAgave Pediatrics, a thriving and dedicated pediatric practice, is excited to announce a career opportunity for a full-time Pediatric Medical Assistant. This pivotal role focuses on providing high-quality care and support in a dynamic, non-remote healthcare environment. The ideal candidate will be a vital team member in our fast-paced setting, where high patient volumes require efficiency, precision, and a warm, attentive approach to pediatric care.The available position is not remote, ensuring our staff delivers immediate and hands-on care to our patients. As a Pediatric Medical Assistant at Agave Pediatrics, you will work closely with our pediatricians to manage and deliver excellent healthcare, fostering a supportive and healing atmosphere for our young patients and their families.Duties and ResponsibilitiesHIGH VOLUME PATIENT INTERACTION AND CUSTOMER SERVICE: Serve as a friendly and knowledgeable point of contact for patients and families.Appointment Scheduling: Manage booking appointments efficiently, maintaining a seamless schedule.Medical Chart Management (eClinicalWorks EMR): Update and maintain electronic medical records with precision.Check In/Out: Handle patient check-in and check-out processes smoothly and courteously.Front Desk Duties: Perform essential reception tasks to support patient needs and clinic operations.Daily Opening and Closing Responsibilities: Prepare the office each day and securely close operations after-hours.Strong Phone Etiquette: Communicate effectively over the phone, providing clear and concise information.Patient Rooming: Manage the flow of patients into and out of consultation rooms, ensuring comfort and privacy.Basic In-Office Labs: Conduct basic laboratory tasks under the guidance of medical professionals.Vaccine Administration: Administer vaccinations as per physician orders and schedules.Triage Phone Calls: Prioritize incoming calls based on urgency and direct them accordingly.Some Saturdays Required: Willingness to work some Saturdays to meet patient needs and staffing requirements.RequirementsAbility to Work in a Fast-paced Office: Must have the capacity to keep up with a high-speed environment while maintaining attention to detail.Multi-tasking Skills: Strong capability to manage multiple responsibilities simultaneously without compromising quality.Open Communication Skills: Ability to clearly and effectively communicate with colleagues, patients, and families.Experience with Insurance: Familiarity with handling insurance-related tasks is advantageous.Bilingual Preferred: While not a requirement, being bilingual is preferable for communication with a diverse patient base.Minimum 1 Year Experience as a Medical Assistant: Preferably with relevant experience in pediatric settings, though not strictly required.Medical Assistant Diploma: Must be able to provide proof of education via a Medical Assistant diploma.References: Candidates will be asked to provide professional references that can attest to their capabilities and experience.