Materials Management Technician I - Service Center

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.      

As a Materials Management Technician I, you will support the Main Campus Service Center by delivering products, receiving/reconciling items at the receiving dock, issuing storeroom stock supplies and stocking supplies on various floors, ORs and clinical areas. In this role, your work is vital to the overall organization and functioning of the hospital system, allowing you to indirectly improve the lives of patients, caregivers, and the community every day. 

A caregiver in this position works 4 10-hour shifts, Sunday-Wednesday 5:00am - 3:30pm. 

A caregiver who excels in this role will:  

• Monitor the flow of traffic into dock areas, prioritizing deliveries to ensure the safe receipt of goods and supplies. 

• Upload freight, supplies, packages, and perishable items from dock facilities using materials handling equipment. 

• Verify accuracy of shipments, check for damage to goods, document variances of orders, and resolve incomplete deliveries and other related problems with purchasing and accounting. 

• Prepare goods and supplies for distribution, prioritizing deliveries, sorting and labeling loads ensuring the safe, correct and timely delivery of orders. 

• Properly pack and determine method of shipment to ensure timely delivery of goods for outbound shipments. 

• Receive storeroom stock items from shipping and receiving area, unpack and inspect items for damage, verify accuracy of shipment and input information in the warehouse management system. 

• Stock picking locations using the warehouse management system, either manually or utilizing materials handling equipment according to identifying information (size, style, and numbers) ensuring the safe movement of materials. 

• Perform a physical count of stock for inventory control verification and rotate stock to minimize loss of materials. 

• Survey, fill and stock nursing floors and clinical areas to maintain Par Level/Automatic Stocking Systems. 

• Communicate with Nurse Managers and Department designees to fill areas stocking needs and anticipate future needs. 

• Deliver items using necessary equipment to appropriate hospital nursing stations, unload and unpack cases, and stock designated storage areas with supplies. 

• Deliver supplies, packages, linen, and food from AGV Depots.  

• Where appropriate, obtain signature verification that supplies were received. 

• Handle rush storeroom orders. 

• Maintain cleanliness of the storeroom area. 

• Collect pallets from the area and stack them for pick up. 

• Complete three months of on-the-job training to learn locations of clinic desks, departments, delivery routes and proper operation of equipment.  

Minimum qualifications for the ideal future caregiver include:  

• Basic knowledge of mathematics sufficient to add and subtract as required to maintain accurate logs 

• Knowledge of computer systems including bar code readers, handheld computers, and printers 

• Must pass the Service Center certification training program for the operation of material handling power equipment and maintain the certification through periodic reviews 

• This certification must be obtained during the 90-day new hire period 

• One year of experience, preferably in a warehouse, manufacturing, or assembly environment 

• Three months on-the-job training to learn locations of clinic desks, departments, delivery routes and proper operation of equipment 

• Can operate materials handling equipment 

• Must be self-motivated and comfortable working in a fast-paced environment 

• Must be comfortable using touchscreen computers 

Preferred qualifications for the ideal future caregiver include:  

• High School Diploma or equivalent