Administrative Clerk III

SUMMARY

The Administrative Clerk III will provide administrative and mail operations support for the Program Support Center (PSC) staff in Rockville, MD. The incumbent will also be cross trained to provide mail courier support in the national capital region. The services the Administrative Clerk III will provide include, but are not limited to, the following: general administrative and clerical tasks, data entry, draft and edit documents, answer telephones, greet customers, act as the logistical coordinator for deliveries, sorting and distribution of mail, metering mail, use of government vehicle to distribute mail, use of scanners to track mail, coordination of office repairs, working with vendors on various tasks and assignments, and performs a full range of responsibilities to maintain efficient and effective mail services.

ESSENTIAL REQUIREMENTS

Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property.

Valid state-issued driver's license – REAL ID.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Essential duties and responsibilities include the following, as well as other duties to be assigned.
• Answers telephone, gives information to callers, routes call to appropriate person, and places outgoing calls.
• Performs data entry, supports reporting efforts, works to gather information and prepare documentation for division.
• Proficient in use of Microsoft Office applications for administrative tasks.
• Perform front desk services, engage with couriers and vendors, and aid in customer communication.
• Collects customer mail from the local Post Office using a government provided vehicle – on occasion.
• Unloads and prepares incoming mail for delivery to destination offices, sorting them by buildings, floors, and mail stop points.
• Maintains an up-to-date list of office locations by floor and office symbol.
• Reads and correctly routes improperly addressed mail.
• Reroutes and prepares outgoing interoffice mail, utilizing Government-provided transportation when necessary.
• Handles certified, registered, insured, special delivery, Express mail, and courier shipments, in compliance with USPS regulations.
• Maintains accurate mail records for postage payments.
• Maintains accurate driving and vehicle logs. Logs may include fuel logs as well as route destinations.
• Research improperly addressed mail and ensures timely delivery to destination offices.
• Attends annual training for handling suspicious mail.
• Monitors and meter funds, coordinating with the Mail Operations Service Director for approval and replenishment.
• Completes any training on government vehicle maintenance as required.
• Ensures that government vehicle maintenance is scheduled and up to date.
• Represents CNI and PSC in a professional manner, maintaining honesty, ethics, and a positive attitude.
• Fosters a professional relationship with coworkers, vendors, supervisors, and clients.
• Provides clear directions and communicates effectively with all stakeholders.
• Utilizes electronic and communication devices essential for job functions.

EDUCATION / EXPERIENCE

Associate’s degree and a minimum of five (5) years of relevant administrative support experience, or equivalent combination of education and experience. Prior experience with mail operations and/or a government agency preferred.

 PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Work is primarily performed in a mailroom environment. Regularly required to sit. Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

EOE including Disability/Vet

The position pays $24.65 per hour.

CNI offers a comprehensive benefits package that includes: 

• Medical 

• Dental 

• Vision 

• 401(k) 

• Family Planning/Fertility Assistance 

• STD/LTD/Basic Life/AD&D 

• Legal-Aid Program 

• Employee Assistance Program (EAP) 

• Paid Time Off (PTO) – (11) Federal Holidays 

• Training and Development Opportunities 

Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).