QA Analyst | Radiology Medical Transcription & Diagnostic Reporting

About Our Company:
At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.

A 2025 Great Place to Work®

In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.

Location: Remote

Summary Description:

The Radiology Medical Transcription & Diagnostic Reporting QA Analyst is responsible for reviewing, editing, and quality-assuring diagnostic radiology reports and report templates generated through speech-recognition technology. This role requires extensive experience supporting radiologists and strong knowledge of radiology terminology, anatomy, physiology, medical documentation, and diagnostic reporting workflows. The position will support report accuracy, consistency, template quality, and radiologist efficiency across modalities including MRI, CT, PET, Nuclear Medicine, Ultrasound, and X-Ray. 

Daily Responsibilities:

• Diagnostic Reporting & Quality Assurance
  • Review and edit diagnostic reports generated through speech-recognition software
  • Listen to radiologist dictations and validate speech-recognized drafts for accuracy and completeness
  • Identify and correct medical terminology, grammar, formatting, and transcription errors
  • Identify missing information, inconsistencies, discrepancies, and potential inaccuracies within diagnostic reports
  • Escalate clinical or documentation discrepancies requiring radiologist review rather than independently altering clinical interpretation
  • Perform quality audits of diagnostic reports and document findings in accordance with established standards
  • Meet defined accuracy, quality, productivity, and turnaround-time requirements.
• Report Template Management
  • Create, edit, maintain, and QA diagnostic reporting templates within speech-recognition/reporting systems
  • Validate templates for consistency, usability, and applicable documentation requirements
  • Support standardization and continuous improvement of radiology reporting templates
  • Identify recurring speech-recognition or template issues and recommend corrective actions
• Radiology Workflow Support
  • Support diagnostic reporting across MRI, CT, PET, Nuclear Medicine, Ultrasound, X-Ray, and other radiology modalities
  • Respond to priority reporting and template requests within established turnaround times
  • Work effectively with radiologists, operations teams, and system administrators to resolve reporting issues
  • Adapt to new reporting platforms, workflows, templates, and technology as required
• Compliance & Documentation
  • Maintain patient confidentiality and comply with HIPAA, privacy, security, and organizational requirements
  • Follow established documentation and quality-control procedures
  • Maintain appropriate audit trails and documentation of quality findings and corrective actions

Skills and Education:

• 5+ years of medical transcription, medical language editing, or diagnostic reporting QA experience
• 3+ years of direct Radiology transcription/report-editing experience strongly preferred
• Experience supporting radiologists across multiple diagnostic modalities
• Experience reviewing speech-recognition-generated medical documentation
• Prior experience with PowerScribe 360 strongly preferred
  • Experience with comparable platforms such as M*Modal or other diagnostic speech-recognition/reporting systems may be considered
• Experience with eRAD RIS, RamSoft, or similar radiology information systems preferred
• Radiology coding knowledge is beneficial but not required
• Post-secondary education or formal training in Medical Transcription, Medical Language, Health Information Management, Healthcare Administration, or related discipline preferred
• Formal coursework in anatomy, physiology, and medical terminology strongly preferred
• Advanced knowledge of radiology and medical terminology
• Strong understanding of anatomy and physiology
• Exceptional listening, proofreading, grammar, and medical-language skills
• Ability to identify subtle discrepancies and inconsistencies within diagnostic reports
• Strong attention to detail and commitment to documentation accuracy
• Ability to work independently and manage multiple priorities within defined turnaround times
• Strong computer and word-processing skills
• Ability to learn new radiology reporting systems and workflows quickly
• Professional communication skills when interacting with radiologists and operational stakeholders
• Strong understanding of patient confidentiality and HIPAA requirements

Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.

• Access to a 401(k) Retirement Savings Plan.
• Comprehensive Medical, Dental, and Vision Coverage.
• Paid Time Off.
• Paid Parental Leave.
• Paid Holidays.
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.

If you are a dedicated and experienced Medical Transcription or Diagnostic Reporting Professional ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.